Loss Prevention Safety Specialist

Loss Prevention Safety Specialist 22 Sawtelle, 11726 Santa Monica Blvd, Los Angeles, California, United States of America Req #27040 Wednesday, July 16, 2025 Goodwill is one of the leading non-profit brands in the world and one of the largest non-profits in Southern California. We are a rapidly evolving organization focused on our Mission, our people, and our future. It’s always a GOOD day in SoCal! The Loss Prevention Safety Specialist provides customer service and a hands-off approach at Goodwill SoCal locations. Responsibilities include monitoring surveillance systems, securing buildings, providing reception and informational services, creating reports, and assisting in emergencies. This role reports incidents to the Regional Loss Prevention Representative with high alertness, responsibility, and confidentiality, greets customers, prevents shoplifting through excellent customer service, and assists in emergency situations. Essential Duties & Responsibilities Provide alert, professional assistance to the Loss Prevention team in protecting facilities, assets, staff, and guests. Deliver excellent customer service to all employees and guests. React effectively and professionally to assistance requests. Prepare incident reports, Daily Activity Reports, emails, and other required documentation. Assist the Regional Loss Prevention Managers with special projects and assignments. Perform daily operational duties: greet customers, focus on high shrink areas, de-escalate shoplifters and aggressive customers, assist with trespassing, respond to emergencies, assist in evacuations, monitor surveillance cameras, report safety hazards and incidents. Report serious incidents promptly to appropriate parties. Handle difficult or aggressive individuals professionally. Assist in leading and organizing Loss Prevention Ambassadors. Support administrative duties and projects as required. Education & Experience At least 1 year of Loss Prevention and/or Security experience. High school diploma or GED required. Strong communication skills, including report writing and liaising with law enforcement. Basic computer skills in Windows environment (Word, Excel, Teams, Email). Knowledge of surveillance systems (Verkada, Transcendent, Blue Iris, or similar). Valid driver’s license and auto insurance; willingness to travel. Flexible shifts and overtime availability. Ability to handle confidential information and work independently. Excellent interpersonal skills, integrity, and strong work ethic. Adaptability and punctuality; background and drug screening required. #LI-DNI Goodwill Industries in Southern California is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, national origin, disability, or veteran status. For more information on EEO rights, visit:

EEOC Poster . Persons with barriers to employment and disabilities are encouraged to apply. Equal Employment Opportunity We are committed to equal employment opportunity and comply with all applicable laws including Title VII, the Age Discrimination Act, the ADA, and others. Nondiscrimination on the Basis of Disabilities We ensure no discrimination against qualified disabled individuals and provide reasonable accommodations as needed. If accommodations are required for interviews or employment, please notify Human Resources. Other details: Job Family: Loss Prevention Pay Type: Hourly Hiring Rate: $20.00 Apply Now

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