Signature Health, Inc.
Specialist, Crisis Intervention (8am-4pm)
Signature Health, Inc., Painesville, Ohio, United States, 44077
Specialist, Crisis Intervention (8am-4pm)
Signature Health, Inc. is seeking a Specialist, Crisis Intervention for a full‑time, 8am‑4pm schedule in Shaker Heights, OH. The role supports individuals experiencing behavioral health crises in community, home, and facility settings.
Benefits
Medical, Dental, Vision, 401(k) match, HealthJoy – no‑cost medical and mental‑health online resource available Day 1, and more.
Robust earned paid time off (PTO).
Federal Loan Forgiveness Program (available on eligible roles).
Professional Development Support.
Scope of Role Reporting to the Program Manager, Crisis Services, the Specialist, Crisis Intervention provides rapid response, screening, and early intervention to individuals experiencing a behavioral health crisis in community, home, and facility settings.
How You’ll Succeed
Provides de‑escalation and crisis intervention to individuals experiencing crisis.
Works with individuals in crisis to problem‑solve and identify solutions for resolving the crisis or assists in arranging assessment and treatment in an appropriate setting.
Works with individuals’ family members and support systems to engage in safety planning and the crisis resolution process.
Assists in creating an immediate plan to maintain safety.
Provides coordination of care and links to appropriate treatment services to meet the needs of the individual.
Provides follow‑up contact within two business days (or according to protocol) after a crisis episode to individuals returning to their community setting to check on referrals and identify further needs.
Collaborates with agency staff, departmental staff, stakeholders, and referral sources on individual cases and to ensure strong community relationships.
Participates in clinical, administrative, and supervisory meetings.
Maintains administrative and clinical files, reports, spreadsheets, and correspondence.
Completes trainings as assigned.
Always represents Signature Health in a professional manner, including maintenance of appropriate professional appearance as outlined in the dress code policy, and demonstrates respectful interactions with patients and team members.
Requirements
High School Diploma required.
Qualified Behavioral Health Specialist (QBHS) designation or Peer Support Specialist (PSS) with at least one year of experience in substance use and mental health, minimum two years in recovery, and a plan for maintaining recovery. Crisis experience preferred.
Must possess a valid unencumbered Ohio driver’s license.
American Heart Association (AHA) Basic Life Support (BLS) certification required.
Demonstrated knowledge of the local Mental Health System.
Must possess basic computer skills to perform job duties including desktop computing, e‑mail, time‑sheet management, electronic health records, and Microsoft Office applications.
Must have basic electronic communication and internet skills to gather information required for the program or program participants.
Working Conditions
Work may be performed in a variety of settings, including community, home, and facilities.
Work involves potential exposure to patients experiencing agitation, which may increase risk for disruptive or aggressive behavior.
Flexibility to work evenings and extended hours is required.
Requires periods of sitting, standing, telephone, and computer work.
Hearing: adequate to hear clients or patients in person, over the telephone or through telehealth technology.
Speaking: adequate to speak to clients or patients in person, over the telephone or through telehealth technology.
Vision: visual acuity adequate to perform job duties, including reading information from printed sources and computer screens.
Physical effort required: occasional lifting and carrying items weighing up to 15 pounds, unassisted.
Possible exposure to blood‑borne pathogens while performing job duties.
Frequent bending, reaching, and repetitive hand movements, standing, walking, squatting and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular workday.
Sufficient dexterity to operate a PC and other office equipment.
Seniority Level Entry level
Employment Type Full‑time
Job Function Other
Industries Mental Health Care, Hospitals and Health Care, and Health and Human Services
Signature Health is a drug‑free workplace. After receiving a conditional job offer, all applicants must successfully pass a pre‑employment drug screen.
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Benefits
Medical, Dental, Vision, 401(k) match, HealthJoy – no‑cost medical and mental‑health online resource available Day 1, and more.
Robust earned paid time off (PTO).
Federal Loan Forgiveness Program (available on eligible roles).
Professional Development Support.
Scope of Role Reporting to the Program Manager, Crisis Services, the Specialist, Crisis Intervention provides rapid response, screening, and early intervention to individuals experiencing a behavioral health crisis in community, home, and facility settings.
How You’ll Succeed
Provides de‑escalation and crisis intervention to individuals experiencing crisis.
Works with individuals in crisis to problem‑solve and identify solutions for resolving the crisis or assists in arranging assessment and treatment in an appropriate setting.
Works with individuals’ family members and support systems to engage in safety planning and the crisis resolution process.
Assists in creating an immediate plan to maintain safety.
Provides coordination of care and links to appropriate treatment services to meet the needs of the individual.
Provides follow‑up contact within two business days (or according to protocol) after a crisis episode to individuals returning to their community setting to check on referrals and identify further needs.
Collaborates with agency staff, departmental staff, stakeholders, and referral sources on individual cases and to ensure strong community relationships.
Participates in clinical, administrative, and supervisory meetings.
Maintains administrative and clinical files, reports, spreadsheets, and correspondence.
Completes trainings as assigned.
Always represents Signature Health in a professional manner, including maintenance of appropriate professional appearance as outlined in the dress code policy, and demonstrates respectful interactions with patients and team members.
Requirements
High School Diploma required.
Qualified Behavioral Health Specialist (QBHS) designation or Peer Support Specialist (PSS) with at least one year of experience in substance use and mental health, minimum two years in recovery, and a plan for maintaining recovery. Crisis experience preferred.
Must possess a valid unencumbered Ohio driver’s license.
American Heart Association (AHA) Basic Life Support (BLS) certification required.
Demonstrated knowledge of the local Mental Health System.
Must possess basic computer skills to perform job duties including desktop computing, e‑mail, time‑sheet management, electronic health records, and Microsoft Office applications.
Must have basic electronic communication and internet skills to gather information required for the program or program participants.
Working Conditions
Work may be performed in a variety of settings, including community, home, and facilities.
Work involves potential exposure to patients experiencing agitation, which may increase risk for disruptive or aggressive behavior.
Flexibility to work evenings and extended hours is required.
Requires periods of sitting, standing, telephone, and computer work.
Hearing: adequate to hear clients or patients in person, over the telephone or through telehealth technology.
Speaking: adequate to speak to clients or patients in person, over the telephone or through telehealth technology.
Vision: visual acuity adequate to perform job duties, including reading information from printed sources and computer screens.
Physical effort required: occasional lifting and carrying items weighing up to 15 pounds, unassisted.
Possible exposure to blood‑borne pathogens while performing job duties.
Frequent bending, reaching, and repetitive hand movements, standing, walking, squatting and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular workday.
Sufficient dexterity to operate a PC and other office equipment.
Seniority Level Entry level
Employment Type Full‑time
Job Function Other
Industries Mental Health Care, Hospitals and Health Care, and Health and Human Services
Signature Health is a drug‑free workplace. After receiving a conditional job offer, all applicants must successfully pass a pre‑employment drug screen.
#J-18808-Ljbffr