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BCD Travel

Travel Consultant

BCD Travel, Chicago, Illinois, United States

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Travel Agent (Remote) Full time, United States

Shift: Between 11:30 a.m. and 10:00 p.m. CST (can include a weekend). Scheduling options: Either five 8-hour shifts (5x8) or four 10-hour shifts (4x10)

As a Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on!

As a Travel Agent, you will

Search and confirm travel reservations for the customer

Have a strong understanding of a client travel policy and can consistently provide consultation to the customer

Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)

Provide the client with the required industry information, such as low fares, exchange costs, and penalties

Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement

Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported

About you

You have travel agent experience

Relevant skills in GDS

Strong verbal and written communication skills in English

Solid working knowledge of the travel industry, policies, procedures, and processes

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Other

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