Brown & Joseph AR Management | an ARMStrong IS Company
Legal Commercial Collector Specialist (Remote)
Brown & Joseph AR Management | an ARMStrong IS Company, Itasca, Illinois, United States, 60143
Legal Commercial Collector Specialist (Remote)
Brown & Joseph AR Management | an ARMStrong IS Company is seeking a Collections Specialist to collect outstanding balances, provide documentation, coordinate resolution of disputed invoices, and elevate high-risk customer accounts when necessary.
Job Responsibilities
Minimum of 80 outbound/inbound calls
Negotiate payment in full or secure a payment arrangement
Create a sense of urgency on non‑paying debtors
Work closely with Client Support Representative to resolve disputes
Strong work ethics and integrity
Remain professional at all times
Meet/exceed monthly phone, activity & fee quota’s
Job Requirements
Collections, sales, telemarketing, customer service or call center experience preferred
Basic proficiency with Microsoft Office, data entry and strong computer skills, excel preferred
Critical Thinker
Basic Math and Writing skills
Strong attention to detail and goal oriented
Ability to deescalate adverse situations
Strong interpersonal, communication and organizational skills
Compensation and Benefits
$17-19per hour PLUS commission and bonuses
Benefit package with health, dental, vision, life and disability coverage options
401(k) retirement plan option with company matching
Generous paid time off policy - start with 18 days per year
Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice
We look forward to you joining our team!!
#J-18808-Ljbffr
Job Responsibilities
Minimum of 80 outbound/inbound calls
Negotiate payment in full or secure a payment arrangement
Create a sense of urgency on non‑paying debtors
Work closely with Client Support Representative to resolve disputes
Strong work ethics and integrity
Remain professional at all times
Meet/exceed monthly phone, activity & fee quota’s
Job Requirements
Collections, sales, telemarketing, customer service or call center experience preferred
Basic proficiency with Microsoft Office, data entry and strong computer skills, excel preferred
Critical Thinker
Basic Math and Writing skills
Strong attention to detail and goal oriented
Ability to deescalate adverse situations
Strong interpersonal, communication and organizational skills
Compensation and Benefits
$17-19per hour PLUS commission and bonuses
Benefit package with health, dental, vision, life and disability coverage options
401(k) retirement plan option with company matching
Generous paid time off policy - start with 18 days per year
Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice
We look forward to you joining our team!!
#J-18808-Ljbffr