Remote Customer Success Associate — Growth & Retention

A global leader in business payments is seeking a Customer Success Associate to enhance the customer experience through proactive engagement. The role involves developing long-term relationships, acting as a strategic advisor for upselling opportunities, and ensuring customer satisfaction. Candidates should have 3-5+ years in SaaS Customer Success or Account Management, along with strong communication skills. This role is remote-friendly but prefers candidates in the Eastern time zone to ensure team collaboration. #J-18808-Ljbffr