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Two Dots

Customer Success Lead — Grow Adoption, Lead Team

Two Dots, Santa Monica, California, United States, 90403

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A growing tech company in Santa Monica is seeking a Customer Success Lead to enhance customer support in the residential property management sector. The successful candidate will lead a team focused on customer satisfaction and product adoption. They will oversee the resolution of customer queries, monitor performance metrics, and develop strategies for customer retention and expansion. Ideal applicants will have experience in customer success and strong analytical skills. The position offers a salary between $95,000 - $165,000 with equity options. #J-18808-Ljbffr