Sensei Wellness Holdings Inc.,
Housekeeping Houseperson
Sensei Wellness Holdings Inc.,, Rancho Mirage, California, United States, 92271
The Houseperson works closely with the Room Attendants and housekeeping leadership, supporting them in maintaining the cleanliness of the entire hotel. This position plays an integral role in the Resort Housekeeping team.
Responsibilities
Removing trash from work areas to the loading dock/dumpster and removing trash and linen from cleaning carts and housekeeping closets
Reporting any linen shortages or other discrepancies to the appropriate manager or supervisor
Maintaining each storage and distribution area ensuring they are clean and organized
Distributing linen and supplies to designated areas in the hotel in accordance with established par levels in each area
Delivering miscellaneous goods and supplies to guest rooms and delivering linen and supplies to guest floors
Making up and delivering roll‑away beds and baby cribs
Maintaining cleanliness of guest corridors; sweeping and washing floors, vacuuming carpet, washing walls, dusting furniture and fixtures, cleaning elevators and tracks
Perform all job duties in a safe manner and abide by all safety policies and procedures
Adhere to all company and departmental guidelines
Perform other tasks as requested by supervisor
Demonstrate warmth and sincerity in all interactions
Maintain a professional and welcoming demeanor in both verbal and non‑verbal communication
Take ownership of all guest requests and be proactive in ensuring resolution as needed
Maintain impeccable grooming and personal hygiene at all times and wear uniform as directed
Uphold Sensei values in daily practices
Successfully complete all training and certifications needed for the position
Ensure the confidentiality and security of all guests
Report all faulty equipment, supply needs, maintenance needs, safety hazards, injuries, and other concerns immediately to your supervisor
Lead by maintaining a positive, upbeat role, promoting and exemplifying Company values and representing departmental objectives and interests to internal and external customers
Follow up on complaints, questions, and concerns; respond to internal/external customer needs in a friendly, timely and efficient manner
Develop and promote teamwork and cooperation among co‑workers
Comply with established safe work practices and attend to all safety‑related training provided or made available by the Company
Assist teams laterally across all departments to lead a seamless guest flow throughout the different resort spaces due to the intimate nature of the resort
Other duties as assigned
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be 18 years or older
2+ years experience in housekeeping
2+ years experience in Luxury Hospitality setting
Must have attention to detail
Desired Qualities
Commitment to a healthier living environment and embracing the Sensei Way and philosophy espoused by Dr. Agus’ teachings
Collaborative mentality and the ability to recognize how to get things done as a team
Self‑confidence and composure to accept critique, process it, and apply the learnings to improve
Resourceful and adaptable, understanding that a big idea can come from anywhere
Open to learning, developing new skills and professional experiences
Loves a good challenge
A strong sense of curiosity
Embraces feedback and constantly seeks to improve
Collaborative and knows how to get things done as part of a team
Benefits
Medical, dental, and vision insurance
401(k) and FSA plans
Wellness benefit
Employee events and recognition programs
Equal Employment Opportunity We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, sex (including gender identity or expression; pregnancy, childbirth, or related medical conditions), sexual orientation, age, religion, color, ancestry, disability (including association or relationship with an individual with a disability), marital status, National Guard obligation, genetic test results, arrest and court records, reproductive health decision, domestic or sexual violence victim status, breastfeeding requirements, assignment of income for child support obligations, or credit history or report.
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Responsibilities
Removing trash from work areas to the loading dock/dumpster and removing trash and linen from cleaning carts and housekeeping closets
Reporting any linen shortages or other discrepancies to the appropriate manager or supervisor
Maintaining each storage and distribution area ensuring they are clean and organized
Distributing linen and supplies to designated areas in the hotel in accordance with established par levels in each area
Delivering miscellaneous goods and supplies to guest rooms and delivering linen and supplies to guest floors
Making up and delivering roll‑away beds and baby cribs
Maintaining cleanliness of guest corridors; sweeping and washing floors, vacuuming carpet, washing walls, dusting furniture and fixtures, cleaning elevators and tracks
Perform all job duties in a safe manner and abide by all safety policies and procedures
Adhere to all company and departmental guidelines
Perform other tasks as requested by supervisor
Demonstrate warmth and sincerity in all interactions
Maintain a professional and welcoming demeanor in both verbal and non‑verbal communication
Take ownership of all guest requests and be proactive in ensuring resolution as needed
Maintain impeccable grooming and personal hygiene at all times and wear uniform as directed
Uphold Sensei values in daily practices
Successfully complete all training and certifications needed for the position
Ensure the confidentiality and security of all guests
Report all faulty equipment, supply needs, maintenance needs, safety hazards, injuries, and other concerns immediately to your supervisor
Lead by maintaining a positive, upbeat role, promoting and exemplifying Company values and representing departmental objectives and interests to internal and external customers
Follow up on complaints, questions, and concerns; respond to internal/external customer needs in a friendly, timely and efficient manner
Develop and promote teamwork and cooperation among co‑workers
Comply with established safe work practices and attend to all safety‑related training provided or made available by the Company
Assist teams laterally across all departments to lead a seamless guest flow throughout the different resort spaces due to the intimate nature of the resort
Other duties as assigned
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be 18 years or older
2+ years experience in housekeeping
2+ years experience in Luxury Hospitality setting
Must have attention to detail
Desired Qualities
Commitment to a healthier living environment and embracing the Sensei Way and philosophy espoused by Dr. Agus’ teachings
Collaborative mentality and the ability to recognize how to get things done as a team
Self‑confidence and composure to accept critique, process it, and apply the learnings to improve
Resourceful and adaptable, understanding that a big idea can come from anywhere
Open to learning, developing new skills and professional experiences
Loves a good challenge
A strong sense of curiosity
Embraces feedback and constantly seeks to improve
Collaborative and knows how to get things done as part of a team
Benefits
Medical, dental, and vision insurance
401(k) and FSA plans
Wellness benefit
Employee events and recognition programs
Equal Employment Opportunity We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, sex (including gender identity or expression; pregnancy, childbirth, or related medical conditions), sexual orientation, age, religion, color, ancestry, disability (including association or relationship with an individual with a disability), marital status, National Guard obligation, genetic test results, arrest and court records, reproductive health decision, domestic or sexual violence victim status, breastfeeding requirements, assignment of income for child support obligations, or credit history or report.
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