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Patrique Mercier Recruitment

Portuguese Speaking Remote Support Specialist

Patrique Mercier Recruitment, Worcester, Massachusetts, United States, 01602

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Portuguese Speaking Remote Support Specialist

Patrique Mercier Recruitment ES is on the lookout for a Portuguese Speaking Remote Support Specialist to join our vibrant team! In this role, you'll play a crucial part in offering outstanding support to our Portuguese-speaking customers, helping them navigate their experiences with our products and services. If you have a passion for customer service and enjoy working from anywhere, this opportunity is perfect for you! Your Key Responsibilities

Provide exceptional remote support to Portuguese-speaking customers through multiple channels of communication. Quickly troubleshoot and resolve customer inquiries and technical challenges with efficiency. Guide clients through product features and functionalities, ensuring they receive maximum benefit. Maintain detailed records of customer interactions for reference and quality assurance. Work collaboratively with team members to improve support services and customer satisfaction. Participate in ongoing training to enhance your capabilities and stay current with product updates.