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TechOp Solutions International

Remote Call Center Representative

TechOp Solutions International, Columbia, South Carolina, United States, 29204

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Customer Service Representative

TechOp Solutions is seeking Customer Service Representatives with exceptional communication skills, strong analytical abilities, and a commitment to service excellence. The ideal candidate will be detail-oriented, adaptable, and thrive in a fast-paced, high-volume environment. These individuals will play a critical role supporting our client's operations by reviewing, analyzing, and documenting sensitive information while ensuring accuracy, confidentiality, and compliance. Recruiter Note: Remote position, but candidate must reside within Las Vegas, NV or nearby cities. Duties: Answer and track incoming calls Prepare and submit accurate, detailed reports in government systems Accurately record all details in accordance with procedures Conduct database and open-source research Route and escalate calls appropriately Other duties, as assigned