Patrique Mercier Recruitment
French Speaking Marketplace Customer Representative
Patrique Mercier Recruitment, Staten Island, New York, United States, 10301
French Speaking Marketplace Customer Representative
Join Patrique Mercier Recruitment ES as a French Speaking Marketplace Customer Representative! We are on the lookout for enthusiastic individuals who are fluent in French and possess a passion for providing exceptional customer service in an online marketplace environment. In this role, you will be the first point of contact for our French-speaking customers, assisting them with their inquiries, managing orders, and resolving any issues that may arise. Your commitment to promoting customer loyalty and enhancing the overall shopping experience will be pivotal to our success. Your Responsibilities
Provide prompt and professional support to French-speaking customers via phone, email, and chat. Assist customers with product inquiries, order processing, and returns or exchanges. Record customer interactions and feedback to ensure high-quality service. Collaborate with team colleagues to enhance service processes and the customer experience. Participate in training sessions to maintain knowledge of products and services.
Join Patrique Mercier Recruitment ES as a French Speaking Marketplace Customer Representative! We are on the lookout for enthusiastic individuals who are fluent in French and possess a passion for providing exceptional customer service in an online marketplace environment. In this role, you will be the first point of contact for our French-speaking customers, assisting them with their inquiries, managing orders, and resolving any issues that may arise. Your commitment to promoting customer loyalty and enhancing the overall shopping experience will be pivotal to our success. Your Responsibilities
Provide prompt and professional support to French-speaking customers via phone, email, and chat. Assist customers with product inquiries, order processing, and returns or exchanges. Record customer interactions and feedback to ensure high-quality service. Collaborate with team colleagues to enhance service processes and the customer experience. Participate in training sessions to maintain knowledge of products and services.