Logo
Rosenthal Automotive Group

Jaguar Land Rover Chantilly Automotive Service Advisor

Rosenthal Automotive Group, Chantilly, Virginia, United States, 22021

Save Job

Current job opportunities are posted here as they become available.

Jaguar Land Rover Chantilly Automotive Service Advisor Here at Rosenthal Automotive, we care for our employees as much as our customers. At our company, we are committed to helping you G.R.O.W. ( G uidance.

R espect.

O pportunity.

W orth)

We are looking to grow our company and we need you to help us. We are currently hiring

Service Advisors

for our award-winning

Land Rover Jaguar of Chantilly

dealership. If you have an outstanding work ethic, ability to work well with customers, and always maintain a high sense of professionalism, please apply today!

$55,000 - $110,000+ Annual Income potential based on performance

Annual Longevity Bonus

Minimum guarantee for 3 months during training period

Great culture within an innovative company

Training and support to assist you in achieving your goals

Paid time off and 401k

Medical, Dental, Vision, Short and Long-term disability, and Life Insurance

Employee discounts on vehicle sales, parts, and service

...and more!

Jaguar Land Rover Service Advisor Responsibilities:

Advise customers about necessary service for their general maintenance needs

Help identify the customer’s primary concern and also present other maintenance needs when appropriate

Communicate professionally and clearly about inspection results, then present corrective procedures and prepare work order for needed repairs

Prepare repair orders showing time, cost and labor estimates for service

Accurately describe the customer’s concern to the technician

Explain the work performed and the repair order charges to the customer

Schedule service appointments and loaner/rental cars when appropriate, in order to provide a streamlined and seamless experience for the customer

Establish and maintain professional relationships with the customers to encourage repeat and referral business

Maintain high customer satisfaction standards (CSI)

Perform federal, state, and manufacturer mandated recalls

Complete any training required by the manufacturer or Rosenthal Automotive

Jaguar Land Rover Service Advisor Qualifications:

1+ year of service writing experience or sales experience recommended

High-line, luxury automotive experience preferred, not required

A valid driver's license and a good driving record, per company standards

An enthusiastic, motivated, and energetic person who has a personal determination to overcome possible objections while providing an outstanding customer experience

Professional personal appearance

Excellent oral and written communication abilities

Process and detail oriented with developed organizational skills

Confident in ability to work under pressure and prioritize

Our company is a family owned and operated business, so we know what it takes to grow a company from the ground up. Unlike other employers, we aren’t so focused on what you’ve done, but what you can achieve.

Please submit your resume for immediate consideration.

#J-18808-Ljbffr