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Bill Deluca Chevrolet Cadillac Inc

Service Advisor

Bill Deluca Chevrolet Cadillac Inc, Andover, Massachusetts, us, 05544

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Est. YearlyPay $52,000 to $75,000

At Bill DeLuca Family of Dealership, we are a family-owned and operated business currently in its third generation, and we have been serving the Merrimack Valley for more than 60 years. That means our customers trust us to treat them like a member of the Bill DeLuca Family every time they visit.

Bill DeLuca Family of Dealerships is looking to hire a hardworking, highly motivated Service Advisor to join our growing team!

Apply today and become part of our family!

What We Offer

Health Insurance

Dental Insurance

Life / Long-Term Disability Insurance

Voluntary Short-Term Disability Insurance

Flexible Spending Plan

401K Savings Plan

Paid Vacation

Sick Time

Responsibilities

Greet customers promptly

Obtain customer and vehicle information

Clearly report all vehicle symptoms as described by the customer

Determine and recommend maintenance based on the age, mileage, and history of the vehicle

Prepare a complete and accurate estimate of the cost for labor and parts

Establish follow-up time

Monitor the progress of each vehicle throughout the day, and update customers frequently

Verify that the final invoice reconciles with the work performed on the repair order

Explain all completed work and charges to customers

Requirements

Proven record of achieving exceptional customer satisfaction

Experience as a service advisor, assistant lane manager, or service consultant

Above-average energy level

A desire for a long-term career with a growing organization

Personal and professional integrity

Computer skills and willingness to learn new programs

Valid driver’s license and clean driving record

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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