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Masany

Family Peer Advocate (FT)

Masany, New York, New York, us, 10261

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Family Peer Advocate (FT) Bronx, NY, United States of America

About Masa Masa partners with Mexican and Latino children, youth, and families in the South Bronx to develop strong learners and leaders who fully contribute to the larger community. We envision a community that is civically engaged, empowered, and educated. Masa’s community‑led, integrated model engages the entire family, grounded in a deep commitment to strengthening literacy, leadership, and power for Mexican, Central American, and Indigenous People. Masa fosters a culturally responsive learning community in which families engage with direct service and advocacy programs to dismantle barriers to success.

About the Family and Youth Peer Support (FYPS) Program The Family and Youth Peer Support (FYPS) Program supports and empowers parents/caregivers of children and youth (birth – age 24) who are experiencing social, emotional, developmental, substance use, and/or behavioral challenges, and the children and youth themselves. This program is part of an alliance of FYPS programs throughout New York City that provide the following core services: Engagement, Bridging and Transition Support; Self‑Advocacy, Self‑Efficacy and Empowerment; Skill Development; and Community Connection and Natural Supports.

About the Family Peer Advocate Masa is seeking a Family Peer Advocate (FPA) to collaborate with families to assess their needs and link them to appropriate resources in their community. The FPA will be a parent/caregiver of a child who has experienced social, emotional, developmental, substance use, and/or behavioral challenges and has ‘lived experience’ navigating multiple child‑serving systems on behalf of their child(ren) with social, emotional, developmental, health and/or behavioral healthcare needs.

The right person for this job will be excited about supporting immigrant and undocumented families, be able to build and maintain relationships with parents/caregivers, be knowledgeable in navigating child‑serving systems gained through their own lived experience, be highly organized, and maintain professionalism.

Key Responsibilities

Support parents/caregivers with navigating child‑serving systems to obtain the necessary support, services and resources for their child(ren) to be successful in their mental and emotional well‑being

Create a service plan with parents/caregivers and support them in achieving the goals outlined in the service plan through group services, individual one‑to‑one services that include building self‑advocacy skills and preparing for upcoming appointments, filling out applications and paperwork, and making referrals

Facilitate parenting classes, workshops and support groups for parents enrolled in the program

Organize social and recreational activities for parents and families

Conduct outreach to recruit parents/caregivers and families to the FYPS program through street outreach, tabling, panels, and attending community events

Raise awareness of community needs and issues that become evident as you conduct outreach, meet with families and youth, and attend meetings

Work in collaboration with the Youth Peer Advocate (YPA) to provide a holistic approach to supporting children, youth and families

Research services available for undocumented families and youth that will support their individual and family goals

Work with socially, economically, culturally, and ethnically diverse groups in a mutually respectful manner using a strengths‑based approach

Alliance and FYPS Program Responsibilities

Conduct outreach, including presentations, email blasts, social media blasts, fairs and events, neighborhood canvassing

Participate in agency and alliance community awareness events

Attend meetings, councils, committees, and other convening bodies as identified by supervisor

Participate in trainings, workshops, symposiums, conferences, and other events for professional development and to advance knowledge and skills around peer support, mental health, advocacy, or other areas of work related to job responsibilities

Complete FPA credentialing within a year

Attend 26 hours of training annually, as required

Administrative Responsibilities

Maintain, organize, and file confidential family and youth records

Receive and document referrals made by CBOs or other entities or individuals looking to refer a family, parents/caregivers, or youth in need of FYPS services

Conduct intakes to gather information and support parents/caregivers in developing goals that meet the FYPS model

Document all efforts, activities, and engagement with parents/caregivers in Maven and Salesforce in a timely manner

Other duties as assigned

Qualifications

High School diploma or equivalent

The Family Peer Advocate (FPA) will be a parent/caregiver of a child who has experienced social, emotional, developmental, substance use, and/or behavioral challenges and has ‘lived experience’ navigating multiple child‑serving systems on behalf of their child(ren) with social, emotional, developmental, health and/or behavioral healthcare needs

Fully bilingual in English and Spanish, both oral and written proficiency is required

Demonstrates qualities of leadership, including knowledge of advocacy, and can positively reflect on and share his/her experiences with others

Possess excellent judgement; attention to discretion and confidentiality

Strong written and verbal communication skills

Comfortable with computer technology and systems, including entering and tracking data and proficiency in Microsoft Office products (Word, Excel, PowerPoint) and Google suite (Google Docs, Google Sheets, and Google Slides)

Able to work flexible hours, as needed

Bicultural candidates are encouraged to apply and those with prior experience working with families with mixed immigration statuses is a plus

Familiarity with social service agencies in the South Bronx is a plus

Prior experience creating and facilitating workshops is a major plus

This position is in‑person at Masa’s office, and may require local travel to other settings at times (e.g., community and outreach events, etc.)

Light to heavy (25 lbs – 40 lbs) carrying of program materials is required

Work schedule will include late schedule to accommodate after‑school activities for youth and frequent weekend availability

Compensation $23 – $25 per hour (40 hours/week)

Application Instructions Applications will be reviewed on a rolling basis. Early applications are strongly encouraged!

To apply for this position, please fill in the information below.

First Name(s) *

Last Name *

Email Address *

Phone Number *

Are you authorized to work in this United States? * – Yes / No

Please upload a resume and cover letter (PDF/DOC). The cover letter should provide information on why you are applying for this position and the skills you feel you would bring to the role.

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