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Vanderlande Industries B.V.

Spare Parts Service Account Manager

Vanderlande Industries B.V., Marietta, Georgia, United States, 30064

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Spare Parts Service Account Manager page is loaded## Spare Parts Service Account Managerlocations:

Marietta, GA USAtime type:

Full timeposted on:

Posted Todaytime left to apply:

End Date: January 26, 2026 (30+ days left to apply)job requisition id:

JR34629### Job TitleSpare Parts Service Account Manager### Job Description**Summary:** Vanderlande is the global leader in automation systems for airports, parcel, and warehouse logistics. We are currently looking for a Service Account Manager - Spare Parts that will be supporting our North American Airports Service business.

**Your position**As a Service Account Manager – Spare Parts, you will be responsible for managing and developing spare parts accounts within the North America Distribution Domain. You will act as a strategic partner to our customers and Spare Parts staff at all airport sites, helping them maintain operational efficiency and competitiveness in a fast-paced, ever-evolving environment.Your focus will include several core areas of the spare parts business:* **Spare Parts Replenishment** – ongoing support to maintain optimal inventory levels through proactive planning, forecasting, and restocking strategies.* **Spare Parts Revenue Growth** – working with customer airports and on site O&M teams, develop and execute strategies to grow Spare Parts Sales with annual targets.* **Spare Parts Handling, Organization and Management** – ensure that Spare Parts are stored and managed in state-of-the-art conditions at airport sites. Inventories and critical parts lists are available and up-to-date by location. Staff are properly trained and managed.* **Spare Parts Packages** – customized sets of components designed to fully equip airports for new site installations, ensuring operational readiness from day one.You will oversee the full lifecycle of spare parts service delivery, ensuring timely availability, cost-effectiveness, and customer satisfaction. You will be accountable for the commercial performance of your accounts, including profit and loss responsibilities, and will work closely with local and international internal teams to align supply chain, logistics, and customer service efforts.Your ability to build strong, trust-based relationships with key stakeholders will be essential to driving growth and delivering value-added solutions tailored to each customer’s needs.**Tasks & Responsibilities*** Serve as the primary point of contact for customers on tactical spare parts-related matters, ensuring alignment with operational and strategic goals.* Identify and drive continuous improvements in spare parts processes, tools, and customer engagement strategies.* Coordinate the preparation and implementation of spare parts bundles for new site launches, ensuring warehouse readiness and seamless service handover.* Act as the business representative in managing escalations and urgent spare parts needs, ensuring swift resolution and customer satisfaction.* Collaborate closely with Project and Service teams to ensure a smooth transition from project phase to operational spare parts support.* Proactively identify and pursue opportunities to expand spare parts offerings beyond existing agreements, adding value for the customer and driving business growth.You are an entrepreneur, have strong planning and organizational abilities, are not afraid to take the initiative and make decisions. You have excellent communication skills and have a drive to continuously improve things.**Your profile**

As Service Account Manager you will be in frequent contact with both internal and external customers, building up long-term relationships. You also have good negotiation skills and are able to convince others to do what is best for our customers.In addition, we are looking for the following:* You have a bachelor’s degree or relevant experience. We are open to a junior profile, as well as candidates with 5+ years of relevant working experience (preferably in a logistics or technical working environment).* You have a Continuous improvement mindset and a hands-on mentality, not afraid to take content deep-dive.* You act as an entrepreneur in our North America market.* Position will be located at North American HDQ in Marietta, GA* **Willing to travel (up to 50%)**.**Other Duties:**Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.**Aspire. Grow. Achieve. *Together***Are you looking to develop your career and satisfy your ambitions at a company where you can **aspire** to new heights, enjoy personal **growth** and thrive on **achievement**environment.

We are the global market leader for future-proof logistic process automation at airports – from London Heathrow to Singapore Changi – and in the parcel market for leading players such as UPS and FedEx. Furthermore, we are also a leading supplier of solutions for warehousing giants, including Walmart, which seamlessly integrate innovative systems, intelligent software, and life-cycle services.If you **aspire** to a position of responsibility and want to make a difference by facilitating the delivery of what matters most to consumers, passengers, and businesses, the next step on your path to global opportunities is to join Vanderlande. As part of our network and unique culture of freedom and flexibility, you will be able to express yourself and become connected to our dedicated people, building strong relationships and rising to the challenge of industry-leading projects.To **achieve** our collective goals, you will seize the initiative and have a hands-on role working in a positive environment to deliver tangible, state-of-the-art products and improve the competitiveness of our highly visible customers. As an integral part of our team, you will have the enthusiasm and be driven to reach our destination before your next journey with Vanderlande begins…So, if you would like to join a profitable and growing company that will enable you to reach your goals and focus on your future, please get in touch with us.You will **grow**, take ownership and make every day better as you continue on the road to success with your spirit of adventure – and fulfill your ambitions for personal development through our Academy. Vanderlande will give you the necessary knowledge, tools, and support so that ***together*** we have the confidence and ability to exceed our customers’ expectations in over 100 countries. #J-18808-Ljbffr