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MDM Scaffolding Services

Account Manager - DFW

MDM Scaffolding Services, Hurst, Texas, United States, 76054

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MDM Scaffolding Services LLC | Full time Hurst, United States | Posted on 07/02/2025 The Senior Account Manager is responsible forcoordinating the sales of Mast Climbing Work Platforms, Scaffold, ConstructionHoists, Shoring, Swing Stage installation, and dismantlement services, andother types of access solutions to achieve world-class customer satisfaction.Successfully close competitive business in the Texas area and surroundingstates. Key Tasks & Duties: Create and execute a sales plan for meeting operationsgoals. Understand the market and scaffolding industry and whatdrives customer success. Establish relationships with new and existing customersto develop and maintain long-term service contracts. Work with customers andour services team to develop creative cost-effective solutions. Perform jobsites walks and review designs/plans toprepare customer proposals. Routinely travel throughout assignedterritory/customer base making sales calls. Provide sound written business correspondence in theform of letters, sales proposals, service contracts, etc. Represent MDM Scaffolding in a professional and ethicalmanner with integrity. Provide solution/results orientated presentations tocustomers as well as to MDM management. Competency: To perform the job successfully, an individual shoulddemonstrate the following Customer Focus

- Is dedicated to meeting theexpectations and requirements of internal and external customers. Getsfirst-hand customer information and uses it for process improvement. Acts withcustomers in mind. Establishes and maintains effective relationships withcustomers and gains their true respect. Problem Solving

- Identifies and resolves problemsin a timely manner. Uses logic and proposes methods to solve difficult problemswith effective solutions. Looks beyond the obvious and doesn’t stop at thefirst answers. Communication

- Speaks and writes clearly andinformatively; responds well to questions; demonstrates group presentationskills. Conflict Management

- Steps up to conflicts,seeing them as opportunities. Reads situations quickly. Good listening skills.Able to find common ground and gain cooperation with minimum noise. Self-Knowledge

- Knows personal strengths andweaknesses, opportunities, and limits. Seeks feedback. Gains insights frommistakes. Is open to criticism. Is receptive to talking aboutshortcomings. Looks forward to balanced performance reviews and careerdiscussions. Team-Oriented

- Balances team and individualresponsibilities. Exhibits objectivity and openness to others’ views.Contributes to building a positive team spirit; Puts success of team above owninterest. Able to build morale and group commitments to goals and objectives. Resourceful

- Can utilize resources to getthings done effectively and efficiently. Can orchestrate multiple activities atonce to accomplish a goal. Arranges information and files in a useful manner. Proactive / Planning

- Accurately scopes outlength and difficulty of tasks and projects. Sets objectives and goals. Breaksdown work into the process steps. Develops schedules and task/peopleassignments. Anticipates and adjusts for problems and roadblocks. Measuresperformance against goals, and evaluates results.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Ability to create excellent working relationships with field superintendents to senior management Ability to work within a matrix organization effectively

Ability to meet deadlines with accuracy and confidence

Requires excellent verbal and written communication skills, strong interpersonal and communication skills.

Requires ability to conduct presentations in front of customers.

Some travel is required to meet customer and business needs within the state of Texas and surrounding states.

Ability to read and respond to common inquiries from customers and/or employees

Ability to perform basic math skills (add, subtract, multiply and divide)

Competitive salary, based on experience. Monthly commission based on sales performance. The position comes witha company car/truck, a gas card for work-related travels, a toll tag, a cellphone, and a laptop. MDM offershealth, dental and vision insurance. MDM offers 401(k) with company match. MDM offers PTO that employees can use for time off from work.

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