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Citi

Personal Banker SAFE Act, Canoga Park Branch, Officer

Citi, Los Angeles, California, United States, 90079

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Personal Banker SAFE Act, Canoga Park Branch, Officer

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Citi .

The Personal Banker SAFE Act is an entry‑level position responsible for assisting in the execution of sales, product, or service activities in coordination with the customer service team. The overall objective of this role is to foster relations with customers, build loyalty, and help increase sales to individual consumer clients.

Responsibilities

Work with business credit requests less than $250K, recognize/refer larger lending opportunities and cross‑sell treasury and related small business products

Build referral business opportunities through Centers of Influence (COIs) and the Member Get Member (MGM) Program

Assist in strategies to grow the small business client and implement appropriate sales plans to target Book of Business customers

Deliver client services/outbound calls/inbound calls to acquire new relationships and deepen existing relationships through the cross‑sell of relevant products and services while delivering a remarkable client experience

Provide teller and other branch staff with coaching and guidance on products and special programs, identifying client needs, and providing appropriate referrals

Recognize transaction needs of clients, educate clients on all service and digital channels and leverage technology/marketing tools available to uncover opportunities, and present product offers/financial solutions

Understand and comply with Citibank policies, standards, and procedures

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing and reporting control issues with transparency

Qualifications

0‑2 years of relevant experience

Previous banking, retail, or sales experience preferred

Knowledge of Smart Banking tools and technologies

NMLS registration; Safe Act compliant

Consistently demonstrates clear and concise written and verbal communication skills

Education

Bachelor’s Degree/University degree or equivalent experience

Salary and Benefits Primary Location: Canoga Park, California, United States

Full‑time Salary Range: $58,190.00 – $81,210.00

Citi offers competitive employee benefits, including medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Also paid time off packages, including vacation, sick leave, and paid holidays.

EEO Statement Citi is an equal‑opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

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