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Erlanger

Digital Specialist

Erlanger, Chattanooga, Tennessee, United States, 37450

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Digital Specialist Job Summary

The Digital Specialist is responsible for assisting with the day‑to‑day operations of Erlanger’s digital platforms. The focus includes content implementation, landing page creation, and ongoing maintenance of web‑based assets. The role supports marketing campaigns, digital infrastructure improvements, and user experience enhancements by ensuring the right content is presented in the right way across the right platforms.

In this collaborative position, the Digital Specialist works closely with the Digital & Web Strategy team, Content Manager, and Marketing Strategists to implement content and improve digital outcomes.

Key Responsibilities

Website and Landing Page Management

Implement web content updates, page edits, and structural changes using Erlanger's CMS (e.g., WordPress, Drupal).

Create and manage custom landing pages for marketing campaigns, events, or digital advertisements in partnership with strategists and designers.

Maintain internal links, forms, directories, and embedded tools across key pages.

Digital Campaign Support

Assist in the digital setup and technical execution of service line and brand campaigns, including asset placement, UTM tracking, and basic performance monitoring.

Collaborate with the Marketing and Digital teams to meet campaign timelines and ensure digital deliverables are implemented correctly.

Coordinate file uploads, redirects, and page performance testing across campaigns.

Maintenance and Optimization

Audit websites and microsites for broken links, outdated content, formatting issues, and user experience problems.

Help implement SEO best practices, including meta tags, alt text, keyword integration, and mobile responsiveness improvements.

Provide technical QA for published content and troubleshoot platform display issues.

Cross‑Functional Support

Collaborate with the Content Manager and Production Specialist to ensure timely implementation of copy and design elements.

Support Creative and Communications teams by embedding video, press content, or patient stories into relevant web areas.

Work with the Digital Engagement Manager to coordinate technical vendor support or internal IT collaboration when needed.

Education & Experience

Required: Bachelor's degree in digital media, Web Design, Marketing, Communications, or related field, or equivalent work experience.

2–4 years of experience in digital marketing, web content management, or technical website support.

Experience using CMS platforms (e.g., WordPress, Drupal) and basic HTML/CSS knowledge preferred.

Familiarity with Google Analytics, SEO fundamentals, and UTM campaign tracking.

Detail‑oriented with strong organizational and time‑management skills.

Experience in healthcare, nonprofit, or highly matrixed organizations a plus.

Position Requirements

License/Certification/Registration: N/A

Department Position Summary

Erlanger Health Systems’ internal marketing team operates with the coordination and structure of a full‑service marketing firm. As an integral support role, the Digital Specialist ensures the accuracy, integrity, and functionality of digital platforms, primarily the health systems website and microsites including other digital resource rollouts, maintenance, and upgrades (e.g., ErlangerNOW). Reporting to the Digital Engagement Manager, this role is a utility player across the digital space, supporting web updates, landing page creation, content publishing, basic troubleshooting, and user experience improvements. The Digital Specialist ensures that Erlanger’s digital assets are consistent, navigable, and reflective of the brand while also supporting timely campaign execution and internal requests.

Standard Hours : Regular

Seniority Level : Entry level

Employment Type : Full‑time

Job Function : Design, Art/Creative, and Information Technology

Industries : Hospitals and Health Care

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