Frost
Personal Banker I
– Frost
Job Description It’s about interactions more than transactions. Do you love serving others and being a helpful hand regardless of the issue? Do people often tell you that you brought them joy just by being you? Are you known for your ability to adapt in everchanging fast paced environments?
At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. We’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you’ll become part of Frost’s 150-year legacy of providing unparalleled banking services.
Who You Are As a Personal Banker I, you are the first point of contact for many of our customers, and you set the standard for what it means to bank with us. Our personal bankers believe in trust, integrity, and building relationships with our customers across generations. They’re empathetic problem-solvers who consistently deliver our kind of banking experience—the kind that makes people want to stop by the bank and say hello.
What You’ll Do
Provide coverage in both personal banking and teller services while meeting consumer banking performance standards
Educate and advise customers on deposits, loans and support any service or account maintenance issues
Stand firm in integrity and use good judgement in every situation
Provide teller services (deposits, payments, check cashing) in compliance with established bank policies and procedures
Maintain proper cash on hand and prepare daily settlement of teller cash and proof transactions
Manage risk while actively practicing loss prevention
Attend teller and personal banking training to stay current with information and remain familiar with applicable policies, laws, regulations, and Bank Secrecy Act policies
Develop relationships with clients, becoming their point of contact – they know your name and you know theirs
Provide advice and guidance to help people along their financial journey
Always act using Integrity, Caring, and Excellence to achieve all-win outcomes
What You’ll Need
Required Availability: Monday–Friday, 7:45am–6:15pm with rotating Saturdays, 8:45am–1:15pm
Exceptional customer service skills
Proficiency in Microsoft applications
Excellent written and verbal communication skills
Additional Preferred Skills
Cash-handling experience
College hours
Experience in dealing with fraud, protecting customers’ money, and building trust so clients feel comfortable and safe
Frost Benefits
Medical, dental, vision, long-term disability, and life insurance
401(k) matching
Generous holiday and paid time off schedule
Tuition reimbursement
Extensive health and wellness programs, including our Employee Assistance Program
Referral bonus program and more
Since 1868, Frost has dedicated its expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction.
At Frost, it’s about being part of something bigger. If this sounds like you, we encourage you to apply and see what’s possible.
Seniority level:
Entry level
Employment type:
Full-time
Job function:
Finance and Sales
#J-18808-Ljbffr
– Frost
Job Description It’s about interactions more than transactions. Do you love serving others and being a helpful hand regardless of the issue? Do people often tell you that you brought them joy just by being you? Are you known for your ability to adapt in everchanging fast paced environments?
At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. We’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you’ll become part of Frost’s 150-year legacy of providing unparalleled banking services.
Who You Are As a Personal Banker I, you are the first point of contact for many of our customers, and you set the standard for what it means to bank with us. Our personal bankers believe in trust, integrity, and building relationships with our customers across generations. They’re empathetic problem-solvers who consistently deliver our kind of banking experience—the kind that makes people want to stop by the bank and say hello.
What You’ll Do
Provide coverage in both personal banking and teller services while meeting consumer banking performance standards
Educate and advise customers on deposits, loans and support any service or account maintenance issues
Stand firm in integrity and use good judgement in every situation
Provide teller services (deposits, payments, check cashing) in compliance with established bank policies and procedures
Maintain proper cash on hand and prepare daily settlement of teller cash and proof transactions
Manage risk while actively practicing loss prevention
Attend teller and personal banking training to stay current with information and remain familiar with applicable policies, laws, regulations, and Bank Secrecy Act policies
Develop relationships with clients, becoming their point of contact – they know your name and you know theirs
Provide advice and guidance to help people along their financial journey
Always act using Integrity, Caring, and Excellence to achieve all-win outcomes
What You’ll Need
Required Availability: Monday–Friday, 7:45am–6:15pm with rotating Saturdays, 8:45am–1:15pm
Exceptional customer service skills
Proficiency in Microsoft applications
Excellent written and verbal communication skills
Additional Preferred Skills
Cash-handling experience
College hours
Experience in dealing with fraud, protecting customers’ money, and building trust so clients feel comfortable and safe
Frost Benefits
Medical, dental, vision, long-term disability, and life insurance
401(k) matching
Generous holiday and paid time off schedule
Tuition reimbursement
Extensive health and wellness programs, including our Employee Assistance Program
Referral bonus program and more
Since 1868, Frost has dedicated its expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction.
At Frost, it’s about being part of something bigger. If this sounds like you, we encourage you to apply and see what’s possible.
Seniority level:
Entry level
Employment type:
Full-time
Job function:
Finance and Sales
#J-18808-Ljbffr