Heartland Bank and Trust Company
A Brief Overview
The Retail Manager develops business, people, and accomplishes goals to drive top performance of the branch. They collaborate with other lines of business to maximize growth opportunities within the communities they serve. Ensures optimal customer experiences, efficient operations, and support of bank initiatives within the branch.
Responsibilities
Attract, retain, and support the career development of retail team members.
Develop and foster relationships with key customers and prospects within the community.
Demonstrate an excellent customer experience, engaging customers by name in a friendly professional manner.
Coach and mentor retail staff through frontline training to follow policies and procedures, promote compliance with auditing standards, and demonstrate sound judgement to minimize the risk of fraud.
Maintain a well‑developed working knowledge of the Bank’s products and services.
Lead and drive successful sales and service initiatives.
Facilitate and support sales meetings and daily huddles.
Coordinate and perform retail duties including customer transactions, opening and servicing deposit accounts, and consumer lending.
Collaborate with Retail Support Manager and other lines of business to align branch efforts with the strategic direction of Heartland Bank.
Qualifications
Associate’s Degree in related curriculum and a minimum of 3 years in banking, sales/marketing, retail, or sales associate roles, or an equivalent combination of education and experience.
Minimum 1 year of leadership experience preferred or an equivalent combination of education and experience.
Must satisfy all requirements of the SAFE Act.
Obtain a Unique Identifier from the NMLS.
Physical Demands
Regularly: standing, hearing, vision – close peripheral, depth.
Frequently: sitting, walking, grasping/reaching with arms and hands, repetitive motions.
Occasionally: climbing/balancing, stooping, kneeling, crouching, and/or crawling, lifting up to 30 lb.
Equal Opportunity & Accommodations Heartland Bank is deeply committed to creating a workplace where inclusion is valued and prioritized. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, disability, age, or any other non‑merit based or legally protected grounds.
Salary Disclaimer The salary range represents the range of possible compensation at the time of posting and may vary based on role responsibilities, experience, and other factors.
Wage Range Min: $57,574 | Mid: $71,428 | Max: $85,282
How to Apply Text "2412" to (309) 322-9911 to apply.
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Responsibilities
Attract, retain, and support the career development of retail team members.
Develop and foster relationships with key customers and prospects within the community.
Demonstrate an excellent customer experience, engaging customers by name in a friendly professional manner.
Coach and mentor retail staff through frontline training to follow policies and procedures, promote compliance with auditing standards, and demonstrate sound judgement to minimize the risk of fraud.
Maintain a well‑developed working knowledge of the Bank’s products and services.
Lead and drive successful sales and service initiatives.
Facilitate and support sales meetings and daily huddles.
Coordinate and perform retail duties including customer transactions, opening and servicing deposit accounts, and consumer lending.
Collaborate with Retail Support Manager and other lines of business to align branch efforts with the strategic direction of Heartland Bank.
Qualifications
Associate’s Degree in related curriculum and a minimum of 3 years in banking, sales/marketing, retail, or sales associate roles, or an equivalent combination of education and experience.
Minimum 1 year of leadership experience preferred or an equivalent combination of education and experience.
Must satisfy all requirements of the SAFE Act.
Obtain a Unique Identifier from the NMLS.
Physical Demands
Regularly: standing, hearing, vision – close peripheral, depth.
Frequently: sitting, walking, grasping/reaching with arms and hands, repetitive motions.
Occasionally: climbing/balancing, stooping, kneeling, crouching, and/or crawling, lifting up to 30 lb.
Equal Opportunity & Accommodations Heartland Bank is deeply committed to creating a workplace where inclusion is valued and prioritized. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, disability, age, or any other non‑merit based or legally protected grounds.
Salary Disclaimer The salary range represents the range of possible compensation at the time of posting and may vary based on role responsibilities, experience, and other factors.
Wage Range Min: $57,574 | Mid: $71,428 | Max: $85,282
How to Apply Text "2412" to (309) 322-9911 to apply.
#J-18808-Ljbffr