Community Health Alliance - Transitional Living, TLC
Outreach Specialist
Community Health Alliance - Transitional Living, TLC, Wilmington, Ohio, United States, 45177
Outreach Specialist
Are you looking for a career where you can make a difference in the lives of individuals in recovery for mental health and substance use disorders? Do you
thrive
in a healthy and collaborative work environment where you can grow personally and professionally?
JOIN OUR TEAM
of dedicated professionals in fostering hope and transforming lives. Develop a career dedicated to connection, compassion, and community. Community Health Alliance is an employer that offers career opportunities with purpose.
We are looking for an
Outreach Specialist
who will be responsible for engaging with individuals experiencing homelessness, assessing their needs, and connecting them with mental health or substance use treatment services and other resources and supports. This role involves building trusting relationships, advocating for clients, and facilitating access to resources to promote housing stability and improve quality of life.
Comprehensive Benefits Package
Affordable medical, dental and vision insurance
Company paid Health Reimbursement Arrangement (HRA)
Generous paid time off (PTO) & paid holidays
Retirement plan with company match – up to 6%
Career ladder – Start here and build a lifelong career
Company paid life insurance
Job Duties And Responsibilities
Conduct regular outreach in the community to identify and build relationships with individuals experiencing homelessness.
Engage with clients in a compassionate and respectful manner to assess their needs, build trust and encourage participation in services.
Conduct assessment of needs to identify barriers to housing stability and prioritize client needs.
Develop individualized service plans and goals in collaboration with clients to address behavioral health, healthcare, employment, housing and other essential needs.
Connect clients with appropriate resources and services, including emergency shelter, transitional housing, healthcare providers, mental health and substance use treatment and social services.
Advocate for clients to ensure access to benefits and community-based supports.
Provide crisis intervention and supports to clients experiencing mental health crises, substance use issues, or other emergencies.
Collaborate with crisis response teams, law enforcement, emergency medical services as needed to ensure client safety and well-being.
Build partnerships and collaborate with community organizations, homeless shelters, healthcare providers, law enforcement, and local government agencies to coordinate services and support for individuals experiencing homelessness.
Participate in community meetings, task forces and committees focused on homelessness prevention and solutions.
Maintain accurate and up to date documentation of client interactions, assessments, service plans, referral and outcomes in accordance with agency policies and regulatory requirements.
Prepare reports and data analysis to track program outcomes, measure impact and support funding applications.
Qualifications
Operate a personal computer, software and other office equipment.
Provides excellent customer service and support.
Organizes and prioritizes responsibilities and meeting deadlines.
Ability to communicate effectively, clearly, concisely with others (both verbally and in writing).
Consistently demonstrates positive/proactive customer service attitude.
Consistently maintains ethical behaviors.
Ability to work as an effective team member; function independently, exercise sound judgment and initiative; be flexible to shift priorities; maintain confidentiality; establish and maintain effective interpersonal work relationships.
Ability to work independently and as part of a multidisciplinary team, demonstrating empathy, cultural sensitivity and professionalism.
Demonstrates excellent interpersonal skills and professionalism within written and verbal communication.
Education And Experience Requirements
Minimum requirements: High school diploma.
Certification, Licensure And/or Registrations Required
Valid driver's license and auto insurance
State of Ohio Peer Recovery Supporter certification is preferred
Community Health Alliance is a drug testing Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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thrive
in a healthy and collaborative work environment where you can grow personally and professionally?
JOIN OUR TEAM
of dedicated professionals in fostering hope and transforming lives. Develop a career dedicated to connection, compassion, and community. Community Health Alliance is an employer that offers career opportunities with purpose.
We are looking for an
Outreach Specialist
who will be responsible for engaging with individuals experiencing homelessness, assessing their needs, and connecting them with mental health or substance use treatment services and other resources and supports. This role involves building trusting relationships, advocating for clients, and facilitating access to resources to promote housing stability and improve quality of life.
Comprehensive Benefits Package
Affordable medical, dental and vision insurance
Company paid Health Reimbursement Arrangement (HRA)
Generous paid time off (PTO) & paid holidays
Retirement plan with company match – up to 6%
Career ladder – Start here and build a lifelong career
Company paid life insurance
Job Duties And Responsibilities
Conduct regular outreach in the community to identify and build relationships with individuals experiencing homelessness.
Engage with clients in a compassionate and respectful manner to assess their needs, build trust and encourage participation in services.
Conduct assessment of needs to identify barriers to housing stability and prioritize client needs.
Develop individualized service plans and goals in collaboration with clients to address behavioral health, healthcare, employment, housing and other essential needs.
Connect clients with appropriate resources and services, including emergency shelter, transitional housing, healthcare providers, mental health and substance use treatment and social services.
Advocate for clients to ensure access to benefits and community-based supports.
Provide crisis intervention and supports to clients experiencing mental health crises, substance use issues, or other emergencies.
Collaborate with crisis response teams, law enforcement, emergency medical services as needed to ensure client safety and well-being.
Build partnerships and collaborate with community organizations, homeless shelters, healthcare providers, law enforcement, and local government agencies to coordinate services and support for individuals experiencing homelessness.
Participate in community meetings, task forces and committees focused on homelessness prevention and solutions.
Maintain accurate and up to date documentation of client interactions, assessments, service plans, referral and outcomes in accordance with agency policies and regulatory requirements.
Prepare reports and data analysis to track program outcomes, measure impact and support funding applications.
Qualifications
Operate a personal computer, software and other office equipment.
Provides excellent customer service and support.
Organizes and prioritizes responsibilities and meeting deadlines.
Ability to communicate effectively, clearly, concisely with others (both verbally and in writing).
Consistently demonstrates positive/proactive customer service attitude.
Consistently maintains ethical behaviors.
Ability to work as an effective team member; function independently, exercise sound judgment and initiative; be flexible to shift priorities; maintain confidentiality; establish and maintain effective interpersonal work relationships.
Ability to work independently and as part of a multidisciplinary team, demonstrating empathy, cultural sensitivity and professionalism.
Demonstrates excellent interpersonal skills and professionalism within written and verbal communication.
Education And Experience Requirements
Minimum requirements: High school diploma.
Certification, Licensure And/or Registrations Required
Valid driver's license and auto insurance
State of Ohio Peer Recovery Supporter certification is preferred
Community Health Alliance is a drug testing Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law.
#J-18808-Ljbffr