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Fanatics

Retail Lead - Memphis Grizzlies

Fanatics, Memphis, Tennessee, us, 37544

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Job Description

The Retail Lead plays a critical role in the store and / or venue assisting the Management Team with creating the ultimate game day and shopping experience for our fans by leading the front line selling effort. The Retail Lead will drive results through effective communication and team building.

This position is part time depending on the specific needs of the property and will work a rotating schedule including days, nights, and rotating weekends.

General Duties & Responsibilities :

Drive sales results by executing the sales / operations plans

Support back of house operations; maintain stockroom organization

Utilize business metrics in decision making, including but not limited to; revenue targets, per cap and UPT

Communicate expectations for assignments and projects to employees under your supervision

Provide training and assistance to new employees as required

Provide feedback to associates based on observed job performance, fan comments and knowledge of the work environment

Education, Experience & Requirements :

Drive sales results by executing the sales / operations plans

Support back of house operations; maintain stockroom organization

Utilize business metrics in decision making, including but not limited to; revenue targets, per cap and UPT

Communicate expectations for assignments and projects to employees under your supervision

Provide training and assistance to new employees as required

Provide feedback to associates based on observed job performance, fan comments and knowledge of the work environment

Job Knowledge, Skills & Abilities :

Possess a fun, outgoing, confident, professional demeanor

Prior leadership or management experience preferred

Ability to work well with all levels of management, build partnerships and direct team

Ability to anticipate and solve problems, act decisively and persist in the face of obstacles

Ability to represent Fanatics / League / Team Values and standards

Able to balance and prioritize multiple projects while remaining calm under pressure

Available to work varied shifts including; weekend, closing and holiday shifts

Strong verbal and written communication skills Physical Demands :

Regularly required to sit stand, reach, bend and move about the facility as needed

Must be able to lift and carry up to 30 lbs.

Game Day scheduling may have exposure to various weather elements (rainy, windy, cold, high temperatures, etc.) if assigned location is outside of the shop

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