Indiana University
Director of Engagement (Alumni Relations Consultant)
Indiana University, Bloomington, Indiana, United States, 47401
As one of the most comprehensive and acclaimed institutions for the study of music, the Indiana University (IU) Jacobs School of Music (JSoM) plays a key role in educating performers, scholars, and music educators who influence music performance and education around the globe. The more than 1,600 students who study at the Jacobs School of Music benefit from the intensity and focus of a conservatory combined with the broad academic offerings of a major university. The essence of a great music school is its faculty, and the more than 180 full-time faculty members in residence at the IU JSoM include performers, scholars, and teachers of international renown. In addition, many top musicians and scholars come to the school each year to give master classes and guest lectures or to serve as visiting artistic directors, conductors, and faculty. The breadth and number of performance opportunities are unparalleled in college music study, with the school offering more than 1,100 performances a year, including fully staged operas and ballets. The school's facilities, including five buildings located in the heart of the IU Bloomington campus, comprise of outstanding recital halls, more than 170 practice rooms, choral and instrumental rehearsal rooms, and more than 100 offices and studios. The grandest facility is the Musical Arts Center, which features technical capabilities that are among the best in the nation.
Job Summary Department‑Specific Responsibilities
Designs and implements data‑informed engagement and annual giving strategies that deepen relationships with alumni, parents, and friends of the JSoM, aligning with the School's philanthropic priorities and IU's 2030 strategic framework.
Develops and executes programs that intentionally move engaged constituents through the donor pipeline, supporting sustained growth in annual, leadership annual, major, and planned giving.
Partners with Development colleagues to identify, qualify, and cultivate prospective donors through annual giving, events, volunteer opportunities, and affinity‑based networks, ensuring engagement activity drives future philanthropic potential.
Leads the planning, development, and implementation of alumni programs that complement and advance Jacobs' engagement and fundraising goals.
Establishes and monitors key performance indicators (KPIs) to measure engagement effectiveness, such as participation rates, event‑to‑donor conversion, and volunteer pipeline growth, and integrate findings into advancement dashboards.
Partners with the IU Foundation and university advancement systems to standardize engagement data tracking, reporting, and performance measurement for transparency and accountability.
Strengthens Jacobs' visibility and service to communities across Indiana and beyond by coordinating strategic partnerships that build advocacy and philanthropic readiness.
Manages budgets, timelines, and resources effectively to ensure strategic alignment with fundraising and campaign objectives, emphasizing efficiency and measurable outcomes.
Serves as a senior member of the Jacobs Development leadership team, contributing to overall advancement strategy, campaign planning, and donor pipeline development.
Supervises the Event Coordinator and Alumni Career Advisor, fostering a culture of innovation, accountability, and collaboration.
Acts as a liaison to IU Foundation and campus partners to coordinate engagement best practices, leverage shared data insights, and amplify success stories across the university advancement enterprise.
General Responsibilities
Leads the planning, development and implementation of alumni programs and major ceremonies/events that complement and advance the goals of university alumni and development offices, academic units and student life.
Identifies and cultivates relationships with both alumni and students to promote engagement as volunteers on committees and in programs and as dues‑paying members of the alumni association.
Develops and manages a portfolio of alumni, volunteers, donors and prospects. Collaborates with other units on fundraising efforts and events.
Collaborates with internal department partners and volunteer leaders to develop plans and implement programs (professional development, celebrations, fundraising) that connect students and alumni and increase engagement and participation of the local service community and the worldwide alumni community and supporters.
Establishes and coordinates opportunities that retain students and alumni in a lifelong relationship connected to the university.
Oversees the design and production of alumni‑related marketing and communication, including online, social media and web content.
Manages unit operations and budgets; may manage a team of staff.
Qualifications Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.
EDUCATION
Required
– Bachelor's degree in a related field
Preferred
– Master’s degree
WORK EXPERIENCE
Required
– 5 years in alumni relations, development, event planning, public affairs, marketing, and/or volunteer management
SKILLS
Required
– Ability to build strong customer relationships
Articulate and responsive to colleagues
Ability to lead/manage others
Ability to drive multiple projects to successful completion
Strong verbal communication and listening skills
Ability to simultaneously handle multiple priorities
Maintains a high degree of professionalism
Demonstrated experience creating and utilizing social media networks
Ability to exercise initiative, work both independently and effectively as a team member
Preferred
– Demonstrated success in developing and advancing donor pipelines through engagement programs, volunteer initiatives, and event strategy
Strong understanding of annual giving best practices, particularly in higher education or arts and cultural organizations
Experience using data and engagement metrics to inform strategy, evaluate outcomes, and increase conversion from participation to giving
Proven ability to identify, qualify, and cultivate prospective donors in collaboration with development officers and advancement partners
Experience designing engagement initiatives that align with campaign goals and demonstrate measurable philanthropic outcomes
Excellent interpersonal and communication skills
Demonstrated leadership experience managing staff or volunteers in a collaborative, data‑driven environment
Knowledge of performing arts or higher education environments
Working Conditions / Demands This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
Additional Information Some travel may be required.
Work Location IU Bloomington campus
Advertised Salary $80,000 - $90,000 per year
Benefits Overview
Comprehensive medical and dental insurance
Health savings account with generous IU contributions
Healthcare and dependent care flexible spending accounts
Basic group life insurance paid by IU
Voluntary supplemental life, long‑term disability, critical illness, and supplemental accidental death & dismemberment insurance
Base retirement plan with generous IU contributions, subject to vesting
Voluntary supplemental retirement plan options
Tuition subsidy for employees and family members taking IU courses
10 paid holidays plus a paid winter break each year
Generous paid time off plans
Paid leave for new parents and IU‑sponsored volunteer events
Employee assistance program (EAP)
Job Classification Career Level: Advanced FLSA: Exempt Job Function: Development & Advancement Job Family: Alumni Relations
Posting Disclaimer This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date. If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Equal Employment Opportunity Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination [link omitted] which includes contact information.
Campus Safety and Security The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.
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Job Summary Department‑Specific Responsibilities
Designs and implements data‑informed engagement and annual giving strategies that deepen relationships with alumni, parents, and friends of the JSoM, aligning with the School's philanthropic priorities and IU's 2030 strategic framework.
Develops and executes programs that intentionally move engaged constituents through the donor pipeline, supporting sustained growth in annual, leadership annual, major, and planned giving.
Partners with Development colleagues to identify, qualify, and cultivate prospective donors through annual giving, events, volunteer opportunities, and affinity‑based networks, ensuring engagement activity drives future philanthropic potential.
Leads the planning, development, and implementation of alumni programs that complement and advance Jacobs' engagement and fundraising goals.
Establishes and monitors key performance indicators (KPIs) to measure engagement effectiveness, such as participation rates, event‑to‑donor conversion, and volunteer pipeline growth, and integrate findings into advancement dashboards.
Partners with the IU Foundation and university advancement systems to standardize engagement data tracking, reporting, and performance measurement for transparency and accountability.
Strengthens Jacobs' visibility and service to communities across Indiana and beyond by coordinating strategic partnerships that build advocacy and philanthropic readiness.
Manages budgets, timelines, and resources effectively to ensure strategic alignment with fundraising and campaign objectives, emphasizing efficiency and measurable outcomes.
Serves as a senior member of the Jacobs Development leadership team, contributing to overall advancement strategy, campaign planning, and donor pipeline development.
Supervises the Event Coordinator and Alumni Career Advisor, fostering a culture of innovation, accountability, and collaboration.
Acts as a liaison to IU Foundation and campus partners to coordinate engagement best practices, leverage shared data insights, and amplify success stories across the university advancement enterprise.
General Responsibilities
Leads the planning, development and implementation of alumni programs and major ceremonies/events that complement and advance the goals of university alumni and development offices, academic units and student life.
Identifies and cultivates relationships with both alumni and students to promote engagement as volunteers on committees and in programs and as dues‑paying members of the alumni association.
Develops and manages a portfolio of alumni, volunteers, donors and prospects. Collaborates with other units on fundraising efforts and events.
Collaborates with internal department partners and volunteer leaders to develop plans and implement programs (professional development, celebrations, fundraising) that connect students and alumni and increase engagement and participation of the local service community and the worldwide alumni community and supporters.
Establishes and coordinates opportunities that retain students and alumni in a lifelong relationship connected to the university.
Oversees the design and production of alumni‑related marketing and communication, including online, social media and web content.
Manages unit operations and budgets; may manage a team of staff.
Qualifications Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.
EDUCATION
Required
– Bachelor's degree in a related field
Preferred
– Master’s degree
WORK EXPERIENCE
Required
– 5 years in alumni relations, development, event planning, public affairs, marketing, and/or volunteer management
SKILLS
Required
– Ability to build strong customer relationships
Articulate and responsive to colleagues
Ability to lead/manage others
Ability to drive multiple projects to successful completion
Strong verbal communication and listening skills
Ability to simultaneously handle multiple priorities
Maintains a high degree of professionalism
Demonstrated experience creating and utilizing social media networks
Ability to exercise initiative, work both independently and effectively as a team member
Preferred
– Demonstrated success in developing and advancing donor pipelines through engagement programs, volunteer initiatives, and event strategy
Strong understanding of annual giving best practices, particularly in higher education or arts and cultural organizations
Experience using data and engagement metrics to inform strategy, evaluate outcomes, and increase conversion from participation to giving
Proven ability to identify, qualify, and cultivate prospective donors in collaboration with development officers and advancement partners
Experience designing engagement initiatives that align with campaign goals and demonstrate measurable philanthropic outcomes
Excellent interpersonal and communication skills
Demonstrated leadership experience managing staff or volunteers in a collaborative, data‑driven environment
Knowledge of performing arts or higher education environments
Working Conditions / Demands This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
Additional Information Some travel may be required.
Work Location IU Bloomington campus
Advertised Salary $80,000 - $90,000 per year
Benefits Overview
Comprehensive medical and dental insurance
Health savings account with generous IU contributions
Healthcare and dependent care flexible spending accounts
Basic group life insurance paid by IU
Voluntary supplemental life, long‑term disability, critical illness, and supplemental accidental death & dismemberment insurance
Base retirement plan with generous IU contributions, subject to vesting
Voluntary supplemental retirement plan options
Tuition subsidy for employees and family members taking IU courses
10 paid holidays plus a paid winter break each year
Generous paid time off plans
Paid leave for new parents and IU‑sponsored volunteer events
Employee assistance program (EAP)
Job Classification Career Level: Advanced FLSA: Exempt Job Function: Development & Advancement Job Family: Alumni Relations
Posting Disclaimer This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date. If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Equal Employment Opportunity Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination [link omitted] which includes contact information.
Campus Safety and Security The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.
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