Candescent
Join to apply for the
Marketplace Relationship Owner
role at
Candescent .
Candescent is the leading cloud-based digital banking solutions provider for financial institutions. We are transforming digital banking with intelligent, cloud-powered solutions that connect account opening, digital banking, and branch experiences for financial institutions. Our advanced technology and developer tools enable seamless, differentiated customer journeys that elevate trust, service, and innovation. Success here requires flexibility in a fast-paced environment, a client-first mindset, and a commitment to delivering consistent, reliable results as part of a performance-driven, values-led team. With team members around the world, Candescent is an equal opportunity employer.
Key Responsibilities
Own the onboarding and relationship management process for Candescent’s marketplace partners.
Ensure partners complete all onboarding requirements and are properly represented in the marketplace.
Serve as the primary point of contact for partner questions, troubleshooting, and ongoing support.
Collaborate with the Marketplace Business Owner to analyze partner performance and engagement data and take action accordingly.
Maintain documentation, checklists, and communications that support a consistent and high-quality partner experience.
Advocate for partner needs internally while ensuring alignment with Candescent’s goals and standards.
Help build a scalable relationship management framework that supports growth and operational excellenceli>
Qualifications
3–6 years of experience in partner management, customer success, operations, or onboarding roles.
Strong organizational skills and attention to detail.
Excellent communication and interpersonal skills.
Collaborative mindset with the ability to work cross-functionally.
Experience working with FinTechs or in a partnership capacity is highly valuable.
Comfortable managing multiple priorities and solving problems in real time.
Preferred Distinctions
Experience in fintech, SaaS, or platform businesses.
Familiarity with onboarding workflows, CRM tools, and partner portals.
Background in operations, customer success, or ecosystem enablement.
Passion for helping partners succeed and grow.
Candescent is an equal opportunity employer. All qualified applicants are encouraged to apply. This position is open to individuals of all backgrounds and is in compliance with EEO regulations.
#J-18808-Ljbffr
Marketplace Relationship Owner
role at
Candescent .
Candescent is the leading cloud-based digital banking solutions provider for financial institutions. We are transforming digital banking with intelligent, cloud-powered solutions that connect account opening, digital banking, and branch experiences for financial institutions. Our advanced technology and developer tools enable seamless, differentiated customer journeys that elevate trust, service, and innovation. Success here requires flexibility in a fast-paced environment, a client-first mindset, and a commitment to delivering consistent, reliable results as part of a performance-driven, values-led team. With team members around the world, Candescent is an equal opportunity employer.
Key Responsibilities
Own the onboarding and relationship management process for Candescent’s marketplace partners.
Ensure partners complete all onboarding requirements and are properly represented in the marketplace.
Serve as the primary point of contact for partner questions, troubleshooting, and ongoing support.
Collaborate with the Marketplace Business Owner to analyze partner performance and engagement data and take action accordingly.
Maintain documentation, checklists, and communications that support a consistent and high-quality partner experience.
Advocate for partner needs internally while ensuring alignment with Candescent’s goals and standards.
Help build a scalable relationship management framework that supports growth and operational excellenceli>
Qualifications
3–6 years of experience in partner management, customer success, operations, or onboarding roles.
Strong organizational skills and attention to detail.
Excellent communication and interpersonal skills.
Collaborative mindset with the ability to work cross-functionally.
Experience working with FinTechs or in a partnership capacity is highly valuable.
Comfortable managing multiple priorities and solving problems in real time.
Preferred Distinctions
Experience in fintech, SaaS, or platform businesses.
Familiarity with onboarding workflows, CRM tools, and partner portals.
Background in operations, customer success, or ecosystem enablement.
Passion for helping partners succeed and grow.
Candescent is an equal opportunity employer. All qualified applicants are encouraged to apply. This position is open to individuals of all backgrounds and is in compliance with EEO regulations.
#J-18808-Ljbffr