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IPP - Independent Pet Partners

Groomer

IPP - Independent Pet Partners, Chicago, Illinois, United States, 60290

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Groomer

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IPP - Independent Pet Partners .

Position Purpose Do you think of your pet as a member of the family? If so, we have a lot in common. We are devoted to pets and aim to provide an upscale pet styling experience. Responsible for bathing, brushing, blow drying, dematting, trimming, gland expression, teeth brushing, nail clipping and grinding, and other specialty services.

Responsibilities

Complete superior grooms (e.g., bathing, brushing, blow drying, dematting, cutting or trimming hair/fur, gland expression, teeth brushing, nail clipping and grinding, and other specialty services).

Provide a thorough hands‑on pet check‑in and check‑out process for each pet and pet parent.

Use good judgment and alert pet parent of any anomalies that a dog may have.

Actively engage pet parents and pets, share product knowledge, and educate pet parents.

Authentically offer enhancements to meet our pet’s and pet parent’s specific needs to support the growth of the business.

Always treat all pets and pet parents with kindness, respect, and proper handling.

Positively interact with pet parents in‑person, via email, text, and phone providing them with proactive communication and exceptional service.

Actively engage pet parents to continue to grow the business.

Maintain a clean, safe work environment.

Rebook with pet parents to ensure timely, holistic care to promote pet wellness.

Other duties as assigned.

Qualifications

Must be 18 years or older.

Minimum 6 months of professional experience in pet grooming.

Grooming tools and equipment in good working condition.

Passion for dog grooming and the well‑being of pets.

Knowledgeable in breed standard grooms.

Skills in scissoring, general cleaning, nail trimming, styling, and all other pet grooming functions.

Willingness to be educated about the products and services offered.

Ability to work a flexible schedule to meet the needs of the business, which will require evening and weekend shifts.

Exceptional active‑listening and customer service skills.

Good time management skills.

Grooming certification preferred.

Physical Demands

Position requires a person to be both indoors and outdoors (to assist with customer carry out).

Must be able to stand 8 hours per day with or without reasonable accommodation.

Must be able to lift 50 pounds on a regular basis with or without reasonable accommodation.

Must be comfortable working with a wide variety of animals including small and large dogs.

Must be able to work around pet hair and dander.

Benefits Full‑time team members enjoy the following programs and benefits (eligibility varies based on hours worked and length of service).

Medical, dental, and vision insurance

Health Savings Account (HSA) / Flexible Spending Account (FSA) – medical and dependent care

$25K life insurance policy (employer paid)

Short and long‑term disability (employer paid)

Greatly discounted, employer‑subsidized pet insurance

PTO (paid time off) – 2 weeks in first year, 3 weeks in second year

Paid parental leave and paw‑ternity (paid pet adoption bonding time)

401(k) program – employer match at a rate of 0.25% for each 1% contribution, up to 6%. Must be 21 or older.

Employee assistance program / 24X7 – completely confidential

Generous discounts on goods and services

Team member feeder program – eligible for two units (bags or cans) of the participating vendor’s product each month

Focus on quality vs. quantity and humanity vs. vanity

Part‑time Team Members Enjoy the Following

Greatly discounted, employer‑subsidized pet insurance

PTO (paid time off) – 1 hour per every 30 hours worked

401(k) program – employer match at a rate of 0.25% for each 1% contribution, up to 6%. Must be 21 or older.

Employee assistance program / 24X7 – completely confidential

Generous discounts on goods and services

Team member feeder program – eligible for one unit (bag or cans) of the participating vendor’s product each month

Focus on quality vs. quantity and humanity vs. vanity

Salary 50% commission vs. supplemental pay rate. Estimated $60,000 – $100,000+ annually (DOE/DOQ). Annual wage will vary based on hours worked, commission, and location.

IPP is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or team member based on any legally recognized basis, including but not limited to race, color, national origin or ancestry, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), gender identity or expression, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, sexual orientation, age (40 or over), or any other status protected by federal, state, or local law.

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