FirstBank
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Training Specialist
role at
FirstBank
Summary:
This position is responsible for development and delivery of training to new and existing associates through classroom, online, virtual and OJT programs. Content focuses in the areas of operations, systems, policies and procedures, customer service and product knowledge.
Essential Duties and Responsibilities:
Conduct training needs analyses to determine training needs.
Work with instructional designer to identify, select or develop appropriate training programs.
Use Articulate Rise 360 or Storyline to create simple training programs.
Conduct or facilitate training delivered by other sources.
Research, analyze and recommend external training programs.
Collaborate with the in-branch mentor program responsible for training new teller and FSRs.
Assist Talent Advantage Administrator in maintaining training calendar, overseeing training logistics and production of training materials.
Participate in weekly team meetings.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education And / or Experience:
Minimum of 2 years banking and/or training experience.
Skills And Abilities:
Ability to travel 1-2 days per month.
Excellent interpersonal, organization and time management skills.
Strong facilitation skills with the demonstrated ability to present information in a clear, concise, confident manner.
Proficient in basic instructional design.
Must be cooperative, flexible and able to work well with others.
Ability to demonstrate the highest level of ethical behavior and confidentiality and maintain confidentiality with sensitive information.
Respectful demeanor toward other associates and managers that promotes a positive and professional work environment.
Seniority level: Entry level
Employment type: Full-time
Job function: Human Resources
Location and compensation: Maryville, TN – $76,465 – $95,585.
FirstBank does not accept unsolicited resumes from agencies or staffing firms. Recruitment agencies and consultants may not submit resumes directly to managers. FirstBank will not pay fees to any third-party agency or company that does not have a signed agreement as an approved vendor. FirstBank is an Equal Opportunity Employer, including disability.
Referrals increase your chances of interviewing at FirstBank by 2x
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Training Specialist
role at
FirstBank
Summary:
This position is responsible for development and delivery of training to new and existing associates through classroom, online, virtual and OJT programs. Content focuses in the areas of operations, systems, policies and procedures, customer service and product knowledge.
Essential Duties and Responsibilities:
Conduct training needs analyses to determine training needs.
Work with instructional designer to identify, select or develop appropriate training programs.
Use Articulate Rise 360 or Storyline to create simple training programs.
Conduct or facilitate training delivered by other sources.
Research, analyze and recommend external training programs.
Collaborate with the in-branch mentor program responsible for training new teller and FSRs.
Assist Talent Advantage Administrator in maintaining training calendar, overseeing training logistics and production of training materials.
Participate in weekly team meetings.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education And / or Experience:
Minimum of 2 years banking and/or training experience.
Skills And Abilities:
Ability to travel 1-2 days per month.
Excellent interpersonal, organization and time management skills.
Strong facilitation skills with the demonstrated ability to present information in a clear, concise, confident manner.
Proficient in basic instructional design.
Must be cooperative, flexible and able to work well with others.
Ability to demonstrate the highest level of ethical behavior and confidentiality and maintain confidentiality with sensitive information.
Respectful demeanor toward other associates and managers that promotes a positive and professional work environment.
Seniority level: Entry level
Employment type: Full-time
Job function: Human Resources
Location and compensation: Maryville, TN – $76,465 – $95,585.
FirstBank does not accept unsolicited resumes from agencies or staffing firms. Recruitment agencies and consultants may not submit resumes directly to managers. FirstBank will not pay fees to any third-party agency or company that does not have a signed agreement as an approved vendor. FirstBank is an Equal Opportunity Employer, including disability.
Referrals increase your chances of interviewing at FirstBank by 2x
#J-18808-Ljbffr