CosmoProf Beauty
Color & Curl Concierge - CosmoProf 06401
CosmoProf Beauty, Annapolis, Maryland, United States, 21403
Color & Curl Concierge - CosmoProf 06401
Join to apply for the
Color & Curl Concierge - CosmoProf 06401
role at
CosmoProf Beauty .
This position is a blend of retail sales and color & curl specialization, supported by intensive training and certification.
Overview The Color & Curl Concierge / Colour & Curl Specialist is our industry steward, demonstrating dominance in all color‑related activities and in talent development, technical, social media, business, and selling skills.
In addition to daily sales associate responsibilities, the CCC/CCS maximizes sales by:
Creating increased customer retention and loyalty
Building lasting relationships and driving behaviors that grow brand awareness and hair color market share
Using market analysis to sell approved beauty products, introduce new products and concepts, provide customer service, conduct product education both in store and virtually
Providing color & curl/texture consulting services to professional beauty salons, barbers, spas, schools and licensed cosmetologists
This role requires extensive education provided through online guided learning and certification courses.
Primary Duties
Determine customer color and care needs, offering professional advice and recommendations to ensure customers meet their clients’ expectations
Communicate upwards and cross‑functionally regarding calls, visits, orders, sales progress, follow‑up plans, and any assistance needed with customers, associates, and vendors
Resolve customer concerns and questions in a timely, appropriate, and effective manner
Maintain a high standard of color and curl merchandising, placement, store signage, and proper display techniques to ensure brand guidelines are met
Stay informed about emerging trends, adapt to market changes, and share industry knowledge with business partners while adjusting personal sales techniques in response to competition
Ensure store opening and closing procedures are performed correctly, including occasional bank deposits and cash handling
Demonstrate CosmoProf/BSG Culture Values and adhere to the company code of ethics and behavior
Why You’ll Love Working Here
The people are creative, fun, and passionate about beauty
Generous product discount and free sample products
Comprehensive education through guided learning and certification courses
Ample opportunities for growth
Eligible for medical, dental, vision, 401(k), vacation, sick and holiday time based on average hours worked
Experience And Skills Required
One year of retail or other sales‑focused experience
Licensed cosmetologist (highly preferred in US and Canada)
Reliable transportation to service the designated store and market
Ability to travel to shows and/or sales meetings at least 3 times a year
Strong business acumen and ability to read, interpret, and act on sales reporting
Knowledge of retail sales, inventory control systems, and visual merchandising (strongly preferred)
Proficiency with POS applications
Comprehensive knowledge of computers, iPads, mobile devices and social media platforms
Committed to scheduled hours with flexibility for additional hours as business needs change
May be required to work in other stores and in the field at times
Strong time‑management and organizational skills to manage multiple projects simultaneously
Ability to present a professional image and interact positively with the public
Excellent written and verbal communication skills at all organizational levels
Must pass Color Certification Test within 60 days of hire to remain in position
Working Conditions / Physical Requirements The work environment involves everyday risks or discomforts typical of offices, retail stores, training rooms, and vehicles.
Employees are expected to follow safety precautions, use office equipment safely, avoid trips and falls, and observe fire and traffic regulations.
Additional Information Interested in this exciting challenge and staying up‑to‑date on the latest hair and beauty trends? We would love to hear from you.
Equal Opportunity Employer Statement Qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, or disability.
SBH, Inc. is an Equal Opportunity Employer.
All persons hired will be required to verify identity and eligibility to work in the United States and complete the required employment eligibility verification form upon hire.
#J-18808-Ljbffr
Color & Curl Concierge - CosmoProf 06401
role at
CosmoProf Beauty .
This position is a blend of retail sales and color & curl specialization, supported by intensive training and certification.
Overview The Color & Curl Concierge / Colour & Curl Specialist is our industry steward, demonstrating dominance in all color‑related activities and in talent development, technical, social media, business, and selling skills.
In addition to daily sales associate responsibilities, the CCC/CCS maximizes sales by:
Creating increased customer retention and loyalty
Building lasting relationships and driving behaviors that grow brand awareness and hair color market share
Using market analysis to sell approved beauty products, introduce new products and concepts, provide customer service, conduct product education both in store and virtually
Providing color & curl/texture consulting services to professional beauty salons, barbers, spas, schools and licensed cosmetologists
This role requires extensive education provided through online guided learning and certification courses.
Primary Duties
Determine customer color and care needs, offering professional advice and recommendations to ensure customers meet their clients’ expectations
Communicate upwards and cross‑functionally regarding calls, visits, orders, sales progress, follow‑up plans, and any assistance needed with customers, associates, and vendors
Resolve customer concerns and questions in a timely, appropriate, and effective manner
Maintain a high standard of color and curl merchandising, placement, store signage, and proper display techniques to ensure brand guidelines are met
Stay informed about emerging trends, adapt to market changes, and share industry knowledge with business partners while adjusting personal sales techniques in response to competition
Ensure store opening and closing procedures are performed correctly, including occasional bank deposits and cash handling
Demonstrate CosmoProf/BSG Culture Values and adhere to the company code of ethics and behavior
Why You’ll Love Working Here
The people are creative, fun, and passionate about beauty
Generous product discount and free sample products
Comprehensive education through guided learning and certification courses
Ample opportunities for growth
Eligible for medical, dental, vision, 401(k), vacation, sick and holiday time based on average hours worked
Experience And Skills Required
One year of retail or other sales‑focused experience
Licensed cosmetologist (highly preferred in US and Canada)
Reliable transportation to service the designated store and market
Ability to travel to shows and/or sales meetings at least 3 times a year
Strong business acumen and ability to read, interpret, and act on sales reporting
Knowledge of retail sales, inventory control systems, and visual merchandising (strongly preferred)
Proficiency with POS applications
Comprehensive knowledge of computers, iPads, mobile devices and social media platforms
Committed to scheduled hours with flexibility for additional hours as business needs change
May be required to work in other stores and in the field at times
Strong time‑management and organizational skills to manage multiple projects simultaneously
Ability to present a professional image and interact positively with the public
Excellent written and verbal communication skills at all organizational levels
Must pass Color Certification Test within 60 days of hire to remain in position
Working Conditions / Physical Requirements The work environment involves everyday risks or discomforts typical of offices, retail stores, training rooms, and vehicles.
Employees are expected to follow safety precautions, use office equipment safely, avoid trips and falls, and observe fire and traffic regulations.
Additional Information Interested in this exciting challenge and staying up‑to‑date on the latest hair and beauty trends? We would love to hear from you.
Equal Opportunity Employer Statement Qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, or disability.
SBH, Inc. is an Equal Opportunity Employer.
All persons hired will be required to verify identity and eligibility to work in the United States and complete the required employment eligibility verification form upon hire.
#J-18808-Ljbffr