Commercial Account Support Specialist with Dutch

3. Commercial Account Support Specialist with Dutch# Commercial Account Support Specialist with DutchРеф. №10552**A job that matters: Your Tasks*** Create, process, and execute customer orders for products, projects, and services* Ensure timely and accurate entry of order data into ERP systems* Generate and issue invoices in compliance with company policies* Monitor billing accuracy and resolve discrepancies* Support quote preparation and validation* Respond to customer inquiries and provide product/service information* Conduct lead generation activities to support sales pipeline development* Manage long-tail customer accounts to ensure engagement and conversion* Receive and log customer complaints related to orders, billing, or service* Assist in preparing periodic reports for performance tracking* Ensure timely communication and follow-up with customers* Liaise with Sales, Procurement, Finance, and Technicians to ensure smooth order-to-cash processes**An experience that matters: Your Skills*** Sales Operations Coordinator - Experience managing order processing, supporting sales teams, and handling CRM/ERP systems.* Customer Service Representative (B2B) - Background in handling customer inquiries, complaints, and service coordination in a business environment.* Order Management Specialist - Hands-on experience with end-to-end order lifecycle, including data entry, tracking, and fulfilment.* Billing or Invoicing Specialist - Experience in generating, validating, and issuing invoices, and resolving billing discrepancies.* Account Coordinator or Account Executive - Experience managing client relationships, supporting account managers, and ensuring service delivery.* Sales Support Administrator - Exposure to pre-sales activities such as quote preparation, lead qualification, and documentation.* Lead Generation or Inside Sales Representative - Experience identifying and qualifying leads, especially in long-tail customer segments.* Procurement or Supply Chain Assistant - Familiarity with order coordination, vendor communication, and logistics support.**Bachelor’s or Master’s degree in one of the following fields:*** Business Administration* Sales & Marketing* Finance or Accounting* Supply Chain Management* Economics* Commercial or Industrial Management**Тechnical & Process Skills:*** Order Management Systems (OMS) and ERP proficiency (e.g., SAP, Oracle)* CRM tools experience (e.g., Salesforce, Microsoft Dynamics)* Billing and invoicing accuracy* Data entry and validation with high attention to detail* Microsoft Office Suite (Excel, Word, PowerPoint)**Customer-Facing Skills:*** Strong verbal and written communication* Customer service orientation* Complaint handling and resolution* Ability to manage long-tail accounts and build relationships**Sales & Pre-Sales Support:*** Lead generation and qualification* Quote preparation and coordination* Sales support and documentation**Process coordination across departments:*** Organizational & Analytical Skills* Time management and ability to prioritize tasks* Problem-solving and critical thinking* Reporting and documentation accuracy* Organized, high level of accuracy and detail oriented**A workplace that matters: Our offering*** Best opportunities in a globally operating company valuing diversity, inclusion, sustainability and mutual trust* Attractive remuneration package* Opportunity for flexibility with a hybrid working model* Home office allowance* 25 days paid annual leave* Additional health insurance* Employee Assistance Program (Mental Health, Legal & Financial Counselling)* 200 BGN Food vouchers* Public transportation card* Optional parking space* Multisport card* Language training opportunity* Employee referral program* Brand new modern office premises in a class A business building* Fresh fruits in the office* Training and mentorship programs* Access to over 15,000 LinkedIn Learning courses to assist in your professional developmentЗдраве и осигуряванеAdditional health insurance, Employee Assistance Program (Mental Health, Legal & Financial Counselling) #J-18808-Ljbffr