WSFS Bank
Personal Banker – Medford Lakes, NJ
At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively support our Communities so they can fully thrive. Careers with WSFS Bank offer an inclusive and supportive culture, competitive salaries, advancement opportunities, and more. We are the region’s locally headquartered bank and wealth management company. We are honored to consistently be named a Top Workplace by our Associates, who make a difference every day for the people, businesses, and Communities we serve.
Job Description Personal Bankers will be responsible for providing products and services to enhance our Customer relationships. The incumbent will get to know their customers, understand and educate them regarding their financial needs, and recommend the appropriate products and services through in‑person interactions and outbound calling efforts. This role will be responsible for opening new accounts and submitting loan applications. The incumbent will comply with Bank policies and procedures, as well as regulatory banking requirements. Personal Bankers will resolve customer service issues and perform account maintenance requests for customers as needed, while also recommending and promoting the Bank’s digital banking services. Additionally, this role will assist Customers with teller transactions and will be responsible for processing various transactions in a timely, efficient, accurate, and friendly manner.
Schedule Monday – Friday 8 AM – 6 PM, Saturday 9 AM – 1 PM. This is a full‑time 40‑hour/week position with a flexible rotating weekly schedule and 2‑3 Saturdays per month required.
Minimum Qualifications
High School Diploma or equivalent is required.
Must have at least one year of face‑to‑face customer service experience.
One year of previous banking experience is preferred.
Previous cash handling experience is required.
Prior consultative sales experience is required.
Must have a proven ability to work with customers in an enthusiastic manner.
Previous experience in a retail sales environment is strongly preferred.
Must have a proven ability for attention to detail.
Ability to use and learn multiple banking and software programs.
Must have proven, excellent customer service skills.
Must have excellent oral and written communication skills.
Must possess the ability to market Bank products and services.
Salary Range $37,440 – $52,800 annually. Individual base pay may vary based on experience, job‑related skills, education, geographic location, and other factors.
Benefits WSFS provides a competitive benefits package, which includes medical, dental, and vision coverage; a 401(k) plan; life, accident, and disability insurance; flexible spending accounts (FSAs) and health savings accounts (HSAs); and wellness programs. Additional benefits may include paid parental leave, military leave, vacation and other paid time off, sick leave in accordance with applicable state laws, and paid holidays.
Visa Sponsorship The hired candidate must be legally authorized to work in the United States without an employer‑sponsored petition for a visa. WSFS Bank does not intend to file any visa applications in connection with this opening.
Equal Opportunity Employer WSFS is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Accessibility If you have a physical or other impairment that might require an accommodation, including technical assistance with the WSFS Bank Careers website or submission process, please contact us via email at careers@wsfsbank.com.
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Job Description Personal Bankers will be responsible for providing products and services to enhance our Customer relationships. The incumbent will get to know their customers, understand and educate them regarding their financial needs, and recommend the appropriate products and services through in‑person interactions and outbound calling efforts. This role will be responsible for opening new accounts and submitting loan applications. The incumbent will comply with Bank policies and procedures, as well as regulatory banking requirements. Personal Bankers will resolve customer service issues and perform account maintenance requests for customers as needed, while also recommending and promoting the Bank’s digital banking services. Additionally, this role will assist Customers with teller transactions and will be responsible for processing various transactions in a timely, efficient, accurate, and friendly manner.
Schedule Monday – Friday 8 AM – 6 PM, Saturday 9 AM – 1 PM. This is a full‑time 40‑hour/week position with a flexible rotating weekly schedule and 2‑3 Saturdays per month required.
Minimum Qualifications
High School Diploma or equivalent is required.
Must have at least one year of face‑to‑face customer service experience.
One year of previous banking experience is preferred.
Previous cash handling experience is required.
Prior consultative sales experience is required.
Must have a proven ability to work with customers in an enthusiastic manner.
Previous experience in a retail sales environment is strongly preferred.
Must have a proven ability for attention to detail.
Ability to use and learn multiple banking and software programs.
Must have proven, excellent customer service skills.
Must have excellent oral and written communication skills.
Must possess the ability to market Bank products and services.
Salary Range $37,440 – $52,800 annually. Individual base pay may vary based on experience, job‑related skills, education, geographic location, and other factors.
Benefits WSFS provides a competitive benefits package, which includes medical, dental, and vision coverage; a 401(k) plan; life, accident, and disability insurance; flexible spending accounts (FSAs) and health savings accounts (HSAs); and wellness programs. Additional benefits may include paid parental leave, military leave, vacation and other paid time off, sick leave in accordance with applicable state laws, and paid holidays.
Visa Sponsorship The hired candidate must be legally authorized to work in the United States without an employer‑sponsored petition for a visa. WSFS Bank does not intend to file any visa applications in connection with this opening.
Equal Opportunity Employer WSFS is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Accessibility If you have a physical or other impairment that might require an accommodation, including technical assistance with the WSFS Bank Careers website or submission process, please contact us via email at careers@wsfsbank.com.
#J-18808-Ljbffr