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IQ Fiber

Construction Coordinator

IQ Fiber, Dover, Delaware, United States, 19904

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Construction Coordinator

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IQ Fiber

in Dover, DE.

A Smarter Career Choice: Because the internet is now the heartbeat of our homes and an essential tool for business, it should run without interruption or stress. IQ Fiber was created to offer 100% fiber‑optic high‑speed internet, transparent pricing, and attentive customer service to deliver a smarter internet experience. As part of our rapidly growing team, your contributions will directly impact our success. Your work matters here. We’re looking for energetic, collaborative, and customer‑focused talent with the ability to proactively move our business forward. In return, you’ll find a place where your voice matters.

Position Summary The position will coordinate residential and commercial fiber construction. This position will own construction projects from start to finish. The coordinator will survey locations, identify permitting requirements, put together BOMs and Notice‑To‑Proceed (NTP) packages for contractors, troubleshoot on‑site as necessary, perform QC, verify as‑builts, and ensure the quality of work performed meets established technical standards and company policies. Ensure all as‑built data and bore logs are provided to the documentation team to be inputted into Vetro. Provide weekly reporting to internal and external departments. Define architecture, equipment needs, costs, and variables. Create Bill of Materials for all projects. Request PO’s and complete project on time and on budget.

Essential Duties and Responsibilities

Project coordination between customers and all internal and external departments

Obtain permits and easements for construction, aerial and underground when required

Take ownership of projects from start to finish delivering a quality service to the customer

Conduct field surveys of existing or proposed outside plant installations including aerial and underground network facilities

Field verification of all construction activities meeting design specifications

Submit reports on all construction activity, daily, weekly, and monthly as required

Ensure compliance with OSHA safety standards

Monitor subcontractor quality and safety performance

Full accountability in safety, productivity, quality, workmanship, and customer service

Order, manage and deliver materials to contract construction company

Verify work‑in‑progress report

Design route path and building entry for service delivery

Assign work to subcontractor leadership team and approve final billing

Modify design schematics to “as built” documentation

Ensure customer satisfaction by providing quality service and identifying customer needs

Qualifications

Minimum of five years’ telecommunications construction experience

High school diploma required; two‑year degree preferred

Must be available and willing to respond to the needs of a 24/7 operation

Must be able to work emergency schedules during natural disasters and network outages

Must be willing and able to work mandatory overtime after hours and weekends and remain in service during outages until resolved

Work independently using sound judgement on all projects

Ability to solve problems with little or no direction

Proficient in Excel and Word

Ability to multi‑task

Computer skills sufficient to learn new applications and systems

Excellent hearing and listening skills to receive detailed information

Experience with walk‑out surveys, design, budgeting and creating BOMs to include GPON required

Experience managing contractor relationships and coordinating multi‑site construction projects

Strong written and verbal communication skills

Industry and vendor specific certifications and training (NCTI, SCTE, BCT/E) preferred

Ability to drive during nighttime and adverse weather conditions

Good visual and motor coordination, including close vision, color vision, depth perception, and the ability to adjust focus

Valid driver’s license with a clean MVRMust pass standard background check and drug screening

Able to lift 25 pounds repeatedly

Willing to climb ladders up to 28 ft

Willing to work in adverse weather conditions

Flexibility to work mandatory overtime to meet business needs

Maintain vehicle in a clean and professional manner

Dress in approved IQ Fiber clothing and arrive at work in a neat and professional manner

Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Opportunity Employer IQ Fiber is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

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