TeamViewer GmbH
Inside Sales Specialist DACH - Focus on Renewals (all genders)
TeamViewer GmbH, New Bremen, Ohio, United States
Inside Sales Specialist DACH - Focus on Renewals (all genders)
Join TeamViewer, the leader in remote connectivity software. We harness the potential of cutting-edge technologies such as Augmented Reality and Artificial Intelligence to push the boundaries of innovation and shape the future of digitalization.
Our team of more than 1,500 employees spans different continents, cultures and disciplines. With our inclusive values, we celebrate the unique perspectives and talents each individual brings to the table and foster a dynamic work environment where new ideas thrive.
Become part of our winning team and help us create a world that works better.
Responsibilities Are you ambitious, sales-driven and you love building relationships with a diverse range of customers? Then join our Retention Team-EMEA and help growing and retaining our customer base in the German-speaking region by having technical knowledge about our products.
Execute the renewal process to ensure ARR is retained or expanded
Identify opportunity and customer level risk and coordinate the mitigation
Collaborate cross-functionally to provide exceptional customer experiences, building trust and credibility both internally and externally
Establish business relationships with TeamViewer customers via telephone and e-mail
Discover cross and up-sell opportunities with the existing customer base
Monitor and report on market and competitor trends, providing relevant feedback from the customers to improve internal processes and customer loyalty
Requirements
University or college degree in the field of Business, Marketing, or something similar is great, but not a dealbreaker
1-2 years of experience in sales, customer retention or customer service, ideally with a focus on renewals
Ideally experience in the IT environment with SaaS knowledge
Strong communication skills, positive attitude and enjoy working in an international team
Customer-centric and results-oriented approach, demonstrating a willingness to go the extra mile
Fluency in
German
and
English
is mandatory, further languages are a plus
What we offer
Onsite Onboarding
in our HQ office for an optimal start
Great compensation and benefits packages
including company achievement bonus, company stocks and regular salary reviews
Premiums for the private pension plan
(BAV)
up to the maximum amount are topped up by TeamViewer
Public transport friendly
offices
Option to lease an e-bike
or use one of electric cars
Special terms
for local gyms
Access to CorporateBenefits platform with many
discounts
Regular
Team events
and company-wide celebrations
Open door policy , no dress code rules, frequent all Hands and Leadership Lunches
Hybrid
and
Flexible
work time with home office option
Work From Abroad Program
allowing up to 40 days of work outside your contracting country
We celebrate
diversity
as one of core values, join and drive one of the C‑A‑R‑E initiatives together with us!
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C‑A‑R‑E and understand that our diverse, values‑driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
#J-18808-Ljbffr
Our team of more than 1,500 employees spans different continents, cultures and disciplines. With our inclusive values, we celebrate the unique perspectives and talents each individual brings to the table and foster a dynamic work environment where new ideas thrive.
Become part of our winning team and help us create a world that works better.
Responsibilities Are you ambitious, sales-driven and you love building relationships with a diverse range of customers? Then join our Retention Team-EMEA and help growing and retaining our customer base in the German-speaking region by having technical knowledge about our products.
Execute the renewal process to ensure ARR is retained or expanded
Identify opportunity and customer level risk and coordinate the mitigation
Collaborate cross-functionally to provide exceptional customer experiences, building trust and credibility both internally and externally
Establish business relationships with TeamViewer customers via telephone and e-mail
Discover cross and up-sell opportunities with the existing customer base
Monitor and report on market and competitor trends, providing relevant feedback from the customers to improve internal processes and customer loyalty
Requirements
University or college degree in the field of Business, Marketing, or something similar is great, but not a dealbreaker
1-2 years of experience in sales, customer retention or customer service, ideally with a focus on renewals
Ideally experience in the IT environment with SaaS knowledge
Strong communication skills, positive attitude and enjoy working in an international team
Customer-centric and results-oriented approach, demonstrating a willingness to go the extra mile
Fluency in
German
and
English
is mandatory, further languages are a plus
What we offer
Onsite Onboarding
in our HQ office for an optimal start
Great compensation and benefits packages
including company achievement bonus, company stocks and regular salary reviews
Premiums for the private pension plan
(BAV)
up to the maximum amount are topped up by TeamViewer
Public transport friendly
offices
Option to lease an e-bike
or use one of electric cars
Special terms
for local gyms
Access to CorporateBenefits platform with many
discounts
Regular
Team events
and company-wide celebrations
Open door policy , no dress code rules, frequent all Hands and Leadership Lunches
Hybrid
and
Flexible
work time with home office option
Work From Abroad Program
allowing up to 40 days of work outside your contracting country
We celebrate
diversity
as one of core values, join and drive one of the C‑A‑R‑E initiatives together with us!
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C‑A‑R‑E and understand that our diverse, values‑driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
#J-18808-Ljbffr