GOAT Group
Junior Authentication Training Specialist
GOAT Group, Los Angeles, California, United States, 90079
About the Team
At GOAT Group, our Authentication Operations team is essential in educating, training and supporting the Authenticators in physical and digital operations. With the partnership of the operations and retail leaders they focus on ensuring we are creating the best-in-class authenticators by providing them the tools and training they need to verify every product is accurate and authentic.
In this role, you will:
Build and maintain Authentication expertise/mastery related to Chrome Hearts across multiple categories and product types
Apparel
Jewelry
Eyewear
Leather Goods
Accessories
Build and maintain Authentication expertise/mastery related to other Luxury Brands as assigned
Own physical authentication operations related to your specific category/designer [Chrome Hearts] at your local site
Review and authenticate Chrome Hearts products efficiently and accurately (physically and digitally)
Fully adhere to the product verification process of the core product, including spotting manufacturer defects, factory product reset, assessing wear, inspecting product SKU, and size. This includes accurately issuing products in the system
Able to adjust and learn quickly to authenticate new or recently released products
Communicate and collaborate with Authentication and Operations leadership
Act as the primary point of contact for Chrome Hearts-related matters for your facility
Collaborate with stakeholders on other teams to train, hone, and develop new authentication techniques related to your specific category/designer [Chrome Hearts]
Develop and assist in sharing new authentication information/trends related to Chrome Hearts with your colleagues
Attend training or mentorship sessions with colleagues to increase brand and authentication knowledge
Host training or conduct mentorship sessions to contribute to team learning
Collaborate with Launch team leadership on the expansion of Chrome Hearts product offerings
Support new category/designer [Chrome Hearts] launch through content creation and workforce training, including but not limited to timelines, stakeholder coordination, workforce management, and prioritization
Advise on prioritization for new products to be launched and implementation schedules as needed
Collaborate with Content team leadership to codify authentication materials and produce training content
Prepare for new product releases
Contribute to authentication resources and training materials related to Chrome Hearts
Other duties as assigned.
We are looking for:
Honest and Authentic
On-site role in Los Angeles, CA or Fontana, CA. Up to 50% travel required
2+ years of relevant experience in authentication
A high level of experience with and interest in Chrome Hearts
Excellent critical thinking and decision-making
Organizational and time management skills
Strong written and verbal communication skills
Independently motivated
Knowledge of the current authentication and operations landscape and the ability to adapt to changes
Experience creating training materials is a plus
Hiring Range $25 - $30 USD
Plus benefits (401K, paid time off, dental, medical, vision, disability, life insurance options).
Equal Opportunity Employer GOAT Group will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, if applicable. By applying, you authorize GOAT Group to send you text messages regarding your job application, interview and/or onboarding process, and other job opportunities at GOAT Group. If you are a California resident, please review our California Privacy Rights Notice for Job Applicants. If you are an EU or UK resident, please review our EU / UK Candidate & Employee Privacy Notice.
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In this role, you will:
Build and maintain Authentication expertise/mastery related to Chrome Hearts across multiple categories and product types
Apparel
Jewelry
Eyewear
Leather Goods
Accessories
Build and maintain Authentication expertise/mastery related to other Luxury Brands as assigned
Own physical authentication operations related to your specific category/designer [Chrome Hearts] at your local site
Review and authenticate Chrome Hearts products efficiently and accurately (physically and digitally)
Fully adhere to the product verification process of the core product, including spotting manufacturer defects, factory product reset, assessing wear, inspecting product SKU, and size. This includes accurately issuing products in the system
Able to adjust and learn quickly to authenticate new or recently released products
Communicate and collaborate with Authentication and Operations leadership
Act as the primary point of contact for Chrome Hearts-related matters for your facility
Collaborate with stakeholders on other teams to train, hone, and develop new authentication techniques related to your specific category/designer [Chrome Hearts]
Develop and assist in sharing new authentication information/trends related to Chrome Hearts with your colleagues
Attend training or mentorship sessions with colleagues to increase brand and authentication knowledge
Host training or conduct mentorship sessions to contribute to team learning
Collaborate with Launch team leadership on the expansion of Chrome Hearts product offerings
Support new category/designer [Chrome Hearts] launch through content creation and workforce training, including but not limited to timelines, stakeholder coordination, workforce management, and prioritization
Advise on prioritization for new products to be launched and implementation schedules as needed
Collaborate with Content team leadership to codify authentication materials and produce training content
Prepare for new product releases
Contribute to authentication resources and training materials related to Chrome Hearts
Other duties as assigned.
We are looking for:
Honest and Authentic
On-site role in Los Angeles, CA or Fontana, CA. Up to 50% travel required
2+ years of relevant experience in authentication
A high level of experience with and interest in Chrome Hearts
Excellent critical thinking and decision-making
Organizational and time management skills
Strong written and verbal communication skills
Independently motivated
Knowledge of the current authentication and operations landscape and the ability to adapt to changes
Experience creating training materials is a plus
Hiring Range $25 - $30 USD
Plus benefits (401K, paid time off, dental, medical, vision, disability, life insurance options).
Equal Opportunity Employer GOAT Group will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, if applicable. By applying, you authorize GOAT Group to send you text messages regarding your job application, interview and/or onboarding process, and other job opportunities at GOAT Group. If you are a California resident, please review our California Privacy Rights Notice for Job Applicants. If you are an EU or UK resident, please review our EU / UK Candidate & Employee Privacy Notice.
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