Duco
Enterprise Account Manager 27 Goswell Rd., Barbican, London EC1M 7AN
Duco, New York, New York, us, 10261
27 Goswell Rd., Barbican, London EC1M 7AN
About Us Duco is on a mission to reduce the time spent on data-related work by 90%. Our enterprise data automation platform empowers teams to work more efficiently and meaningfully by giving them the ability to automate data controls with the latest technology, such as no-code, the cloud, and AI.
We help firms to start trusting their data, by giving them one intuitive platform to automate the front-to-back processing of all kinds of data (from structured Excels and RTFs to unstructured PDFs and emails). This eliminates the boring manual work across the data lifecycle and enables firms to act faster, work smarter, save money, reduce risk and comply with regulatory requirements.
We’re headquartered in London and have offices in New York, Wroclaw, Singapore, and Antwerp. We’re proud to call some of the largest global financial institutions our clients, including over 15 of the world’s largest international banks, as well as brokers, exchanges, asset managers, hedge funds, administrators, service providers and corporates.
About The Role You will be joining the Account Management team and supporting Duco’s growing business.
Reporting to the Regional Head of Account Management and working closely with the commercial organization, you will be responsible for the overall retention and growth of Duco’s largest strategic customers, including Tier 1 and large regional Buy and Sell Side firms.
What you will be working on Growing the footprint and ACV of our customers by:
Working with the most senior business stakeholders to align on business objectives and develop plans for growth and success
‘Walking the halls’ of your customers to identify additional areas of expansion and establish relationships with new stakeholders
Developing and maintaining account growth and expansion plans
Creating, nurturing and closing opportunities with existing and new business stakeholders
Creating and managing upsell and cross-sell pipeline in Salesforce
Completing RFIs and RFPs for existing customers and working closely with the solution engineering team on POCs and POVs.
Ensuring the retention and success of these strategic accounts by:
Driving further adoption of Duco's products and services with existing users, as well as new groups across enterprise clients
Owning the renewal of these accounts
Establishing and maintaining solid relationships with the key/senior business stakeholders on the accounts
Frequently conducting business reviews with key senior stakeholders to ensure ROI is being achieved and measured
Being the voice of the customer within Duco. Working closely with Product leadership to drive the strategic roadmap
Ideally, you will have:
10+ years’ experience in enterprise strategic account management, preferably in financial services technology
A track record of success in retaining and growing revenue in complex global organizations
An understanding of capital markets or post trade technology
Experience with relationship management governance frameworks
Awareness of relevant financial market regulations such as MIFID2 & SFTR, EMIR, MAS, and Trade Reporting
Experience with formal sales techniques such as MEDDPIC, Miller Heiman or SPIN advantageous
Competitive salary package aligned with your skills and experience. Reviewed annually.
Generous variable compensation plan with accelerators and uncapped upside (OTE of 1.8-2X base)
Healthcare cashback scheme and private medical insurance
4X salary life assurance
Unlimited annual holiday, because we trust our people to manage their own time off
Enhanced family leave
Employee Assistance Programme
Cycle to Work and Tech Scheme
4 Volunteering days off
Flexible working policy (3 days per week in office)
Home allowance
Opportunity to work abroad for up to 6 weeks per year
Personal learning and development opportunities
Referral bonus if we hire someone great who you’ve recommended to us
Spot Rewards
Employee of the Month and Employee of the Year awards
Benefits and Compensation
Competitive salary package aligned with your skills and experience. Reviewed annually.
Generous variable compensation plan with accelerators and uncapped upside (OTE of 1.8-2X base)
Healthcare cashback scheme and private medical insurance
4X salary life assurance
Unlimited annual holiday, because we trust our people to manage their own time off
Enhanced family leave
Employee Assistance Programme
Cycle to Work and Tech Scheme
4 Volunteering days off
Flexible working policy (3 days per week in office)
Home working allowance
Opportunity to work abroad for up to 6 weeks per year
Personal learning and development opportunities
Referral bonus if we hire someone great who you’ve recommended to us
Spot Rewards
Employee of the Month and Employee of the Year awards
Want to do a little more research before you apply? Head over to our Glassdoor page to learn about our benefits, culture and to find out what our team thinks about life at Duco. You can also find out more about us on LinkedIn.
Because we are committed to inclusivity, we strive to provide equitable opportunities for everyone. If you require accommodation during the recruitment process, please let us know at talent@du.co. Include your contact information, the role you're applying for, and how we can accommodate you.
During the interview process and after hire, Duco does not discriminate on the basis of race, colour, gender or gender expression, sexual orientation, marital or pregnancy status, national origin, age, disability, religion or creed, socioeconomic background or status, size, or any other protected characteristic.
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About Us Duco is on a mission to reduce the time spent on data-related work by 90%. Our enterprise data automation platform empowers teams to work more efficiently and meaningfully by giving them the ability to automate data controls with the latest technology, such as no-code, the cloud, and AI.
We help firms to start trusting their data, by giving them one intuitive platform to automate the front-to-back processing of all kinds of data (from structured Excels and RTFs to unstructured PDFs and emails). This eliminates the boring manual work across the data lifecycle and enables firms to act faster, work smarter, save money, reduce risk and comply with regulatory requirements.
We’re headquartered in London and have offices in New York, Wroclaw, Singapore, and Antwerp. We’re proud to call some of the largest global financial institutions our clients, including over 15 of the world’s largest international banks, as well as brokers, exchanges, asset managers, hedge funds, administrators, service providers and corporates.
About The Role You will be joining the Account Management team and supporting Duco’s growing business.
Reporting to the Regional Head of Account Management and working closely with the commercial organization, you will be responsible for the overall retention and growth of Duco’s largest strategic customers, including Tier 1 and large regional Buy and Sell Side firms.
What you will be working on Growing the footprint and ACV of our customers by:
Working with the most senior business stakeholders to align on business objectives and develop plans for growth and success
‘Walking the halls’ of your customers to identify additional areas of expansion and establish relationships with new stakeholders
Developing and maintaining account growth and expansion plans
Creating, nurturing and closing opportunities with existing and new business stakeholders
Creating and managing upsell and cross-sell pipeline in Salesforce
Completing RFIs and RFPs for existing customers and working closely with the solution engineering team on POCs and POVs.
Ensuring the retention and success of these strategic accounts by:
Driving further adoption of Duco's products and services with existing users, as well as new groups across enterprise clients
Owning the renewal of these accounts
Establishing and maintaining solid relationships with the key/senior business stakeholders on the accounts
Frequently conducting business reviews with key senior stakeholders to ensure ROI is being achieved and measured
Being the voice of the customer within Duco. Working closely with Product leadership to drive the strategic roadmap
Ideally, you will have:
10+ years’ experience in enterprise strategic account management, preferably in financial services technology
A track record of success in retaining and growing revenue in complex global organizations
An understanding of capital markets or post trade technology
Experience with relationship management governance frameworks
Awareness of relevant financial market regulations such as MIFID2 & SFTR, EMIR, MAS, and Trade Reporting
Experience with formal sales techniques such as MEDDPIC, Miller Heiman or SPIN advantageous
Competitive salary package aligned with your skills and experience. Reviewed annually.
Generous variable compensation plan with accelerators and uncapped upside (OTE of 1.8-2X base)
Healthcare cashback scheme and private medical insurance
4X salary life assurance
Unlimited annual holiday, because we trust our people to manage their own time off
Enhanced family leave
Employee Assistance Programme
Cycle to Work and Tech Scheme
4 Volunteering days off
Flexible working policy (3 days per week in office)
Home allowance
Opportunity to work abroad for up to 6 weeks per year
Personal learning and development opportunities
Referral bonus if we hire someone great who you’ve recommended to us
Spot Rewards
Employee of the Month and Employee of the Year awards
Benefits and Compensation
Competitive salary package aligned with your skills and experience. Reviewed annually.
Generous variable compensation plan with accelerators and uncapped upside (OTE of 1.8-2X base)
Healthcare cashback scheme and private medical insurance
4X salary life assurance
Unlimited annual holiday, because we trust our people to manage their own time off
Enhanced family leave
Employee Assistance Programme
Cycle to Work and Tech Scheme
4 Volunteering days off
Flexible working policy (3 days per week in office)
Home working allowance
Opportunity to work abroad for up to 6 weeks per year
Personal learning and development opportunities
Referral bonus if we hire someone great who you’ve recommended to us
Spot Rewards
Employee of the Month and Employee of the Year awards
Want to do a little more research before you apply? Head over to our Glassdoor page to learn about our benefits, culture and to find out what our team thinks about life at Duco. You can also find out more about us on LinkedIn.
Because we are committed to inclusivity, we strive to provide equitable opportunities for everyone. If you require accommodation during the recruitment process, please let us know at talent@du.co. Include your contact information, the role you're applying for, and how we can accommodate you.
During the interview process and after hire, Duco does not discriminate on the basis of race, colour, gender or gender expression, sexual orientation, marital or pregnancy status, national origin, age, disability, religion or creed, socioeconomic background or status, size, or any other protected characteristic.
#J-18808-Ljbffr