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Sonic Automotive

Esales Agent - Global Imports BMW

Sonic Automotive, Atlanta, Georgia, United States, 30383

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Esales Agent - Global Imports BMW in Atlanta, GA at Sonic Automotive Location:

Interstate North Parkway East Southeast 500 Atlanta, GA 30339

Job Type:

Other

Experience:

Associate

About At

Global ImportsBMW,

a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Compensation is an annual average of $50,000 (hourly rate plus commission).

Our associates are happy to work here because:

We boast the lowest turnover in the industry.

We provide award-winning training (Training Magazine Top 125, and Brandon Hall Awards).

We are committed to developing and promoting within the company.

Our benefits are extremely competitive with Medical, Dental, Vision, HSA, 401k, and PTO.

We encourage peer‑to‑peer teamwork and recognition.

Special benefits to purchasing and leasing a car.

Personal Automotive Concierge Service.

We've highlighted a few of the types of jobs we have here if you want to find out more.

We're proud of what we're doing here. Come and join us!

Job Description Duties and Responsibilities:

Respond to internet inquiries with courtesy, accuracy and professionalism

Promptly and accurately enter all customer inquiry data into the CRM.

Generate sales appointments

Conduct phone surveys to assess customer preferences and quality of experience

Effectively utilize lead management tools

Compile all necessary reports, forms and other documentation on a timely basis

Perform other job‑related duties as assigned

Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All applicants must be authorized to work in the USA

All applicants must perform duties and responsibilities in a safe manner

All applicants must be able to demonstrate ability to pass pre‑employment testing to include background checks, MVR, drug test, credit report, and valid driver license

The eSales Agent is responsible for generating sales appointments with customers that contact the dealership via the internet to purchase new and/or pre‑owned vehicles. The eSales Agent delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner. This highly accountable position uses lead management tools, CRM software and the internet to manage inquiry flow, update customer files, and closely track customer interest. The eSales Agent will be trained to understand all products and services offered, will become knowledgeable of inventory as well as financing and incentive programs. We offer a huge ad budget, easy to use systems and a great work environment.

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