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CCR (Carrier Commercial Refrigeration)

Enterprise Account Manager

CCR (Carrier Commercial Refrigeration), Charlotte, North Carolina, United States, 28245

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Overview

CCR North America is seeking a

Strategic Sales Manager

to drive long-term growth and deepen relationships with top U.S. food retailers. This role is responsible for managing and expanding enterprise-level accounts, embedding CCR’s CO₂ and refrigeration solutions into customer sustainability, compliance, and cost-efficiency strategies. The successful candidate will act as a trusted advisor to executive stakeholders, ensuring CCR is positioned as the partner of choice for innovation and long-term value creation. Responsibilities

Account Strategy & Development Develop and execute

multi-year strategic account plans

aligned with customer goals and CCR’s growth objectives. Expand CCR’s footprint within major retailers across

business units, store formats, and regions . Shape customer vision from pilot projects into

enterprise-wide rollouts and national standards . Identify opportunities for

upsell and cross-sell

across CCR’s refrigeration portfolio. Customer Engagement & Partnership Build

executive-level relationships

(C-suite, sustainability, operations, engineering). Position CCR as a

thought leader

in CO₂ refrigeration and sustainability transformation. Facilitate

joint planning sessions, QBRs, and steering committees

with strategic customers. Act as the customer’s

trusted advisor , anticipating future needs and regulatory pressures. Collaboration & Internal Alignment Partner closely with

Business Development Managers (BDMs)

to transition accounts from initial pilot stage to long-term growth. Work cross-functionally with CCR’s

technical, service, and product teams

to deliver tailored solutions. Provide market insights to

leadership and product development

to shape CCR’s innovation pipeline. Qualifications

8–12+ years in

strategic account management or enterprise sales , preferably within

HVAC, refrigeration, or related industrial sectors . Proven track record of managing and growing

multi-million-dollar accounts . Experience selling

complex technical solutions

into large retail or food service organizations. Strong understanding of

sustainability, ESG, and regulatory drivers

affecting refrigeration. Bachelor’s degree in Business, Engineering, or related field (MBA preferred). Ability to travel domestically (~30–40%).

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