Community Sales Manager (CSMT) Job at Taylor Morrison in Florida

Join to apply for the Community Sales Manager (CSMT) role at Taylor Morrison Job Description Summary We're seeking Community Sales Managers (CSMs) to join our dynamic sales force. Whether you're a seasoned home sales professional or new to the industry, we provide the tools and training you need to excel, which is why all Community Sales Managers start off as Community Sales Managers in Training (CSMT). At Taylor Morrison, our strong brand identity, unwavering commitment to customer experience and belief in the success of our team members sets us apart, which is why we require all new CSMs to join us as a trainee. Our formalized training ensures you'll master the Taylor Morrison way, tailored to your background and experience, ranging from 2 weeks to a full year. We’re looking for motivated individuals ready to grow with us and deliver exceptional customer experiences in the home buying process. Job Details Participate in training sessions to gain knowledge about: Our homes and communities How to use finance as a sales tool Sales purchase agreement Using the CRM as a prospecting tool Community management Shadow experienced Community Sales Managers to observe best practices and gain practical insights into the sales process. Complete assigned reading materials, online courses, and other training activities to enhance sales skills. Learn about our product and features: Learn about the features and benefits of our homes and communities. Understand how our offerings fulfill customer needs and solve their pain points. Demonstrate proficiency in articulating product/service value propositions to potential customers. Learn/Master sales techniques: Prospecting, presenting solutions, handling objections, and closing deals. Practice effective communication and active listening skills to understand customer requirements and provide tailored solutions. Develop negotiation skills to secure favorable outcomes for both the customer and the company. Customer relationship management: Build and maintain strong relationships with customers. Effectively follow up with prospects, address inquiries, and resolve issues in a timely manner. Utilize CRM tools to track interactions and manage accounts. Performance evaluation: Participate in regular performance evaluations and feedback sessions. Set goals for personal development and track progress toward achieving them. Demonstrate continuous improvement and a proactive approach to learning and skill enhancement. You are willing to perform other duties as assigned. Sound Like You? Active Real Estate License required (where applicable by state). Proficiency with Microsoft software: Excel, Word, Access, Outlook, PowerPoint, and Internet Explorer. High level of organizational and documentation skills. Customer service oriented and believe customer is number one priority. Ability to be flexible and prioritize tasks to meet deadlines. Excellent verbal and written communication skills. Strong problem‑solving skills. FLSA Status: Non‑Exempt This position is considered a non‑exempt position for purposes of wage‑hour law, which means that you will be required to keep a time record and will be eligible for overtime pay. Essential Functions Report to division, corporate office, or community daily and adhere to schedule. Access, input, and retrieve information from a computer or electronic device. Have face‑to‑face conversations with customers, co‑workers, and higher‑level managers. Be able to sit or stand for long periods and move around the work environment as needed. Operate a motor vehicle if applicable. Comply with company policies and procedures. Physical Demands Remain in a stationary position up to 50% of the time. Frequently lift and/or move up to 10 pounds and occasionally up to 25 pounds. Taylor Morrison experience and/or successful completion of the training program may override required education and/or experience requirement. Job descriptions are not intended as, nor should be construed to be, exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job. They are intended to be accurate reflections of those principal job duties and responsibilities essential for making fair pay decisions about the job. Taylor Morrison is an equal opportunity employer. Taylor Morrison does not discriminate against any candidate or employee on the basis of race, national origin, sex, marital status, sexual orientation, age, disability, religion or veteran status. Benefits Of Working With Taylor Morrison Competitive Compensation Health Care – Medical, Dental, Vision, and Prescription Drug Coverage 401(k) with Company Matching Contributions Flexible Spending Accounts Disability Programs Employee & Dependent Life Insurance Vacation & Company Holidays Tuition Reimbursement Employee Home Purchase Rebate Program Home Mortgage Program Employee Assistance Program (EAP) #J-18808-Ljbffr