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Strategic CSM (Portuguese) — AI-Driven Enterprise Success

Intercom, WorkFromHome

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A technology company specializing in customer service seeks a Senior Customer Success Manager (Portuguese Speaker) in Chicago. The role involves partnering with large customers to guide their AI service transformations, working closely with c-suite leaders. Candidates should have 4-7 years of experience in a customer-facing role, along with strong skills in process mapping and solution design. Competitive salary, hybrid work policy, and comprehensive benefits.
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