Aquatics Manager/Director

Location

British Swim School of Gwinnett-Hall

Mission

To ensure that every person, regardless of age or ability, has the opportunity to become a safe and happy swimmer.

Overview

The Aquatics Director will lead the mission by recruiting, training, coaching, developing and retaining a dynamic swim instructor team. Results are achieved through analysis, strategic planning, execution and leadership, promoting a fun and gentle approach to student engagement and progression.

Knowledge, Skills, and Abilities

• Enthusiastic, assertive personality with strong relationship and customer service skills
• Effective and influential leadership in a fun environment built on trust
• Written and oral communication skills
• Strong aquatics acumen with collaboration skills
• Disciplined to follow and enforce schedules, company policies and safety procedures
• Ability to lead, supervise, train and coach associates, including organizing, prioritizing, and scheduling work assignments
• Critical thinking, problem solving, analysis and strategic planning
• Able to demonstrate and/or have knowledge of freestyle, backstroke, breaststroke and butterfly swim strokes

Roles and Responsibilities

• Reports to and communicates directly with the Franchise Business Owner
• Hire, supervise, support, train, coach, develop and retain a dynamic team of swim instructors
• Identify areas of opportunity, develop and execute action plans to address challenges and improve results in customer retention, revenue and expense containment through aquatics employees
• Conduct training, reviews, recognition and individual development of aquatics staff
• Manage underperforming aquatics associates utilizing personal improvement plans, coaching and disciplinary tools to improve or terminate unsatisfactory performance with consultation of Franchise Business Owner and Human Resources Manager where applicable
• Manage staff schedule of aquatics team including time off requests
• Conduct classes when needed
• Communicate with customers and resolve any issues in a timely manner
• Ensure classes and training adhere to current company brand standards
• Ensure pool locations have proper inventory of supplies for lessons
• Ensure that all water and safety standards are maintained at the pools
• Ensure strong execution of all programs including Barracudas program where applicable
• Attending appropriate ongoing training locally and with corporate
• Other responsibilities as assigned by the Franchise Business Owner

Qualifications

• Bachelor’s Degree or relevant experience preferred
• American Red Cross Lifeguard or equivalent
• CPR/First Aid Instructor Certification preferred
• Successful completion of aquatics leadership training through British Swim School Corporate

Compensation

$25,000.00 - $40,000.00 per year

Working at British Swim School

Working at British Swim School is more than just a job; it’s a chance to create a lasting impact that could change a child's life.