Director, Digital Customer Success — Drive Adoption & Growth

A global learning platform is seeking a Director of Digital Customer Success to lead strategies enhancing customer engagement and retention. This position requires a proven track record in customer-focused teams and expertise in developing digital strategies that scale across large customer bases. The role involves mentoring a team and analyzing customer data for operational improvements. The ideal candidate will communicate effectively with stakeholders and have strong project management skills. This in-office position is based in San Francisco.
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