Senior Office Assistant, Primary Care at Hockessin

Job Details

ChristianaCare Primary Care is looking for a

Senior Office Assistant.

Primary Care at Hockessin is located at 726 Yorklyn Road in Hockessin, Delaware. ChristianaCare Primary Care at Hockessin provides comprehensive primary medical care for adults and children, including vaccinations, physical examinations, and minor medical procedures. Hockessin | ChristianaCare As the

Medical Office Assistant II,

you will be the first point of contact between a practice and a patient, responsible for creating a friendly, efficient environment. They serve patients with compassion, answer questions, schedule appointments, register patients, and update records. They also assist with training staff and provide guidance on workflow questions. The position represents the entire practice and ensures a positive patient experience. Work Schedule: Monday from 7am to 5pm Tuesday & Thursday from 8am to 6pm *one last night shift required per week. Wednesday from 8am to 5pm Friday from 7:30am to 4:30pm Job duties & responsibilities: The

Medical Office Assistant II

is responsible for training staff, handling inventory management, scheduling appointments, and interacting with patients. The

Medical Office Assistant II

collect demographic and financial information, process referrals, verify insurance reimbursement eligibility, and collect payments. The

Medical Office Assistant II

also perform day-end reconciliation of appointments and payments received. The

Medical Office Assistant II

answer phone calls professionally, communicate with providers, and maintain patient information. The

Medical Office Assistant II

facilitate patient testing, labs, and appointments, prepare medical records, and research issues. The

Medical Office Assistant II

assist with administrative tasks and adhere to departmental safety rules. The

Medical Office Assistant II

report any unsafe activities, conditions, hazards, or safety violations to the supervisor. The

Medical Office Assistant II

also perform other related duties as needed. The

Medical Office Assistant II

role also involves maintaining a professional demeanor, ensuring safety, and providing administrative support.

Compensation / Benefits: Full Medical, Dental, Vision, Life Insurance, etc. Two retirement planning offerings, including 403(b) with company contributions. Generous paid time off with annual roll-over and opportunities to cash out. 12 weeks paid parental leave. Tuition assistance Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets, insurance and much more!

Education Requirements: High School Graduate or GED required. 2 years' experience in a medical office practice setting is required; 3 years' experience is preferred

Strengths and Qualities: Attention to detail. Adaptability Excellent communication skills Organization Problem-solving

When we lead with love, excellence is inevitable. #LI-HB1 Hourly Pay Range: $18.19 - $26.37 This pay rate/range represents ChristianaCare's good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements.

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law. Post End Date Jan 9, 2026

EEO Posting Statement ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visithttps://careers.christianacare.org/benefits-compensation/