Uline
Bilingual Customer Service Specialist
Join our team with pay ranging from $26 to $30 per hour and opportunities for significant career advancement!
Pennsylvania Branch
700 Uline Way, Allentown, PA 18106
Recognized as Morning Call's Top Large Employer of 2025!
As a Bilingual Customer Service Specialist at Uline, you will play a crucial role in ensuring our customers receive the legendary service they expect. If you thrive in a fast-paced, customer-focused environment, Uline is the perfect fit for you.
Why Choose a Career in Customer Service at Uline?
Learn:
Comprehensive training to bolster your communication and problem-solving abilities.
Develop:
A supportive environment featuring one-on-one mentoring, enabling your career growth.
Connect:
Cultivate strong relationships in an engaging team atmosphere with regular events.
Your Role and Responsibilities Process customer orders, provide product recommendations, and manage account inquiries using our advanced technology.
Become a knowledgeable expert on our products and solutions, confidently addressing customer needs.
Foster business relationships with customers through phone, email, and chat interactions.
Assess customer requirements and suggest the best Uline solutions.
Assist customers in navigating Uline's website and the online ordering process.
Minimum Requirements High school diploma or equivalent; Bachelor's degree preferred.
Strong problem-solving, active listening, and communication skills.
Prior customer service experience is a plus, but we welcome motivated learners!
Bilingual (English/Spanish):
Must be fluent in both verbal and written communication.
Employee Benefits Comprehensive health insurance and a 401(k) with 6% employer match starting on your first day!
Eligibility for various bonus programs.
Enjoy paid holidays and generous paid time off.
Taking advantage of our Tuition Assistance Program to further your education.
Employee Perks Access to clean, modern facilities that set the standard.
First-class fitness center and beautifully maintained walking trails.
About Uline Uline is North America's leading distributor of shipping, industrial, and packaging materials, proudly family-owned with over 9,000 employees across 14 locations. Please note that Uline is a drug-free workplace. All new hires are required to undergo a pre-employment hair follicle drug screening. All positions are on-site. Uline is an Equal Opportunity Employer. We welcome applications from veterans and individuals with disabilities.
Comprehensive training to bolster your communication and problem-solving abilities.
Develop:
A supportive environment featuring one-on-one mentoring, enabling your career growth.
Connect:
Cultivate strong relationships in an engaging team atmosphere with regular events.
Your Role and Responsibilities Process customer orders, provide product recommendations, and manage account inquiries using our advanced technology.
Become a knowledgeable expert on our products and solutions, confidently addressing customer needs.
Foster business relationships with customers through phone, email, and chat interactions.
Assess customer requirements and suggest the best Uline solutions.
Assist customers in navigating Uline's website and the online ordering process.
Minimum Requirements High school diploma or equivalent; Bachelor's degree preferred.
Strong problem-solving, active listening, and communication skills.
Prior customer service experience is a plus, but we welcome motivated learners!
Bilingual (English/Spanish):
Must be fluent in both verbal and written communication.
Employee Benefits Comprehensive health insurance and a 401(k) with 6% employer match starting on your first day!
Eligibility for various bonus programs.
Enjoy paid holidays and generous paid time off.
Taking advantage of our Tuition Assistance Program to further your education.
Employee Perks Access to clean, modern facilities that set the standard.
First-class fitness center and beautifully maintained walking trails.
About Uline Uline is North America's leading distributor of shipping, industrial, and packaging materials, proudly family-owned with over 9,000 employees across 14 locations. Please note that Uline is a drug-free workplace. All new hires are required to undergo a pre-employment hair follicle drug screening. All positions are on-site. Uline is an Equal Opportunity Employer. We welcome applications from veterans and individuals with disabilities.