KEYENCE CORPORATION
Entry-Level Client Service Specialist
KEYENCE CORPORATION, Itasca, Illinois, United States, 60143
Be among the first 25 applicants - 6 days ago
This range is provided by KEYENCE CORPORATION. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $60,000.00/yr - $62,000.00/yr
Join KEYENCE as a Customer Support Specialist
Location: Keyence U.S. Headquarters – Itasca, IL
Total Compensation (Base + Bonus): $62,522
Schedule: 9:00a-6:00p or 10:00a-7:00p; M-F
As a
Client Service Specialist , you will deliver best-in-class support to internal and external customers. This role requires exceptional communication skills, attention to detail, and a strong sense of urgency. You’ll thrive in a fast-paced environment, managing heavy data entry while ensuring a seamless experience for our customers.
Responsibilities
Process purchase orders, price quotations, order statuses, and returns via phone and ticket-based systems.
Communicate proactively with customers and product specialists to ensure smooth order processing.
Follow up on requests through completion with accuracy and efficiency.
Identify and resolve customer inquiries promptly.
Route incoming calls to the appropriate product specialist or team.
Adhere to established workflows while suggesting improvements for efficiency.
Report inefficiencies to enhance customer experience.
Qualifications
Bachelor’s degree or higher.
Proficiency in Microsoft Office (Excel, Outlook).
Strong attention to detail and problem-solving skills.
Ability to multitask with urgency in a fast-paced environment.
Friendly, flexible, and collaborative team player.
Ability to type at least 50 WPM.
Previous administrative or customer service experience is a plus.
High-speed internet access for hybrid work schedule.
Attendance at annual department conference required.
What We Offer
Bonus Target:
$12,612 annually (performance-based), paid quarterly
Benefits:
Medical, dental, vision, 401K match, ~4 weeks PTO in first full year
Career Growth:
Promote-from-within culture with base and bonus increases
Recognized by Forbes as one of the
World’s Most Innovative Companies
A global leader in factory automation and quality assurance solutions
Operating profit of over 40% for 25 consecutive years
A culture that invests in your success from day one
KEYENCE is an at-will, Equal Opportunity Employer.
Seniority level
Entry level
Employment type
Full-time
Job function
Customer Service
Industries
Automation Machinery Manufacturing
#J-18808-Ljbffr
This range is provided by KEYENCE CORPORATION. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $60,000.00/yr - $62,000.00/yr
Join KEYENCE as a Customer Support Specialist
Location: Keyence U.S. Headquarters – Itasca, IL
Total Compensation (Base + Bonus): $62,522
Schedule: 9:00a-6:00p or 10:00a-7:00p; M-F
As a
Client Service Specialist , you will deliver best-in-class support to internal and external customers. This role requires exceptional communication skills, attention to detail, and a strong sense of urgency. You’ll thrive in a fast-paced environment, managing heavy data entry while ensuring a seamless experience for our customers.
Responsibilities
Process purchase orders, price quotations, order statuses, and returns via phone and ticket-based systems.
Communicate proactively with customers and product specialists to ensure smooth order processing.
Follow up on requests through completion with accuracy and efficiency.
Identify and resolve customer inquiries promptly.
Route incoming calls to the appropriate product specialist or team.
Adhere to established workflows while suggesting improvements for efficiency.
Report inefficiencies to enhance customer experience.
Qualifications
Bachelor’s degree or higher.
Proficiency in Microsoft Office (Excel, Outlook).
Strong attention to detail and problem-solving skills.
Ability to multitask with urgency in a fast-paced environment.
Friendly, flexible, and collaborative team player.
Ability to type at least 50 WPM.
Previous administrative or customer service experience is a plus.
High-speed internet access for hybrid work schedule.
Attendance at annual department conference required.
What We Offer
Bonus Target:
$12,612 annually (performance-based), paid quarterly
Benefits:
Medical, dental, vision, 401K match, ~4 weeks PTO in first full year
Career Growth:
Promote-from-within culture with base and bonus increases
Recognized by Forbes as one of the
World’s Most Innovative Companies
A global leader in factory automation and quality assurance solutions
Operating profit of over 40% for 25 consecutive years
A culture that invests in your success from day one
KEYENCE is an at-will, Equal Opportunity Employer.
Seniority level
Entry level
Employment type
Full-time
Job function
Customer Service
Industries
Automation Machinery Manufacturing
#J-18808-Ljbffr