CAI
A global technology services firm is seeking a Bilingual Service Desk Analyst to provide technical support to users in both English and Italian. This part-time remote position requires strong customer service skills, with 6-12 months experience preferred. Key responsibilities include troubleshooting technical issues, providing excellent customer interaction, and maintaining documentation. The role requires a high school diploma and the ability to work flexible hours in EST. Compensation includes $18 per hour plus language bonus and benefits.
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