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Conexus Insurance Partners

Commercial Insurance Assistant Account Manager/CSR

Conexus Insurance Partners, Westminster, Colorado, United States, 80031

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Commercial Insurance Account Manager/CSR The Commercial Lines Account Manager/CSR will be responsible for working with producers and clients on new and renewal commercial insurance policies. An excellent phone presence and willingness to work as part of a team are critical to the position. After an initial training period in our Westminster, Colorado office, we offer a hybrid remote work model.

Salary Range: $60,000-$75,000

Primary Duties:

Support insurance agents with new and renewal submissions for clients’ insurance policies

Prepare and plan for policies that are coming up for renewal

Manage applications, change requests, endorsements, payment processing, claims intake

Provide outstanding service and build relationships with clients to assist them with their insurance needs

Follow the agency process for managing all activity in our Agency Management System (Applied Epic)

Additional skills, qualifications, education and/or experience required for success at our agency:

Fast learner with acute attention to detail

Excellent written and oral communication skills

Strong computer software skills (Applied Epic & Microsoft Office Suite)

Strong organizational skills and ability to multi-task

Anticipates well and effectively manages time

Familiarity with paperless office concept

A positive and professional attitude

Collaborates with others in teams. Promotes cooperation and shared successes throughout the company

Shares ideas for improvement

Clear and accurate communicator with verbal and written communication

Exhibits a professional demeanor and style

Displays an eagerness to learn and grow professionally

High School Diploma/GED (required)

Colorado Property and Casualty insurance license (required)

Minimum 3-5+ years insurance experience

Experience with Applied Epic and Indy a plus

Bilingual in Spanish a plus

Please note, background checks are conducted on all new hires to include education and licenses, as well as criminal, financial and work history.

Competitive compensation and benefits:

Insurance : Conexus offers medical, dental, vision, STD, and LTD after a waiting period. The company contributes 100% towards the employee’s monthly premium (employee only, base plan) for the aforementioned insurance programs.

401(k) : Conexus currently offers a 401(k) plan in which you are eligible to participate after one year of service.

Paid Time Off : Each employee begins with 15 days per calendar year (the year begins on the date of employee’s date of hire) which will be accrued on a semi-monthly basis. Eligible PTO days granted increase over the course of the employee’s years of service.

Paid Company Holidays : Our agency observes and is closed on most federal holidays. Each employee is also allotted one Floating Holiday per year.

Year-End & Quarterly Bonus : Contingent upon role and agency and employee performance after one year of employment.

Continuing Education & Insurance Designations : We encourage all employees to pursue continuing insurance education and designations through paid time off for classes and by offering an education portal and fee reimbursement.

Paid Quarterly Volunteer Days : We are committed to our community and offer volunteer opportunities with selected nonprofits four times a year.

Personal Paid Volunteer Time : Conexus encourages employees to become involved in their communities, lending their voluntary support to programs that positively impact the quality of life within these communities. Employees may take up to 16 hours of paid time off each calendar year to participate in their chosen volunteer program.

About Us

Conexus Insurance Partners is a 55+ year-old business, firmly rooted in community, whose focus is maximizing client protection through comprehensive insurance solutions, consultative education, ongoing partnership, and process simplification. People first is our passion and leading priority. With this perspective, we are dedicated to caring for and protecting our employees, families, community and clients through ongoing partnership, education, service, and care. We all work together towards 1 year, 3 year and 10-year goals.

We believe in a high level of excellence, from our industry knowledge to our commitment to ongoing learning, to our unparalleled client service. Our expertise and scale ensure that each client feels the support and professionalism of the Conexus experience.

Our clients are success-focused individuals and businesses that have assets to protect and are primarily based in Colorado. If you have experience working with this type of client – or want that experience – this role could be a great fit.

We seek out people who share our core values and strive to create real connections with our clients in a way that makes Conexus feel like an extension of their business. A partner, not a vendor.

You will love it here if:

You are always learning

You are generous with your time and talents to provide a helping hand

You have respect for all people

You are a collaborative team player

You look for ways to create fun and build relationships

We train our team and set clear expectations to help them succeed, and everyone on our team helps with our success. In this role, you’ll be accountable for keeping up to date on your assigned activities.

Our agency runs on an operating system called EOS. That means as a team member of our agency, you will have a leader who:

Makes sure you have the necessary tools

Acts with the greater good in mind

Delegates appropriately

Takes time to truly understand your role and how you can help the company

Makes their expectations clear

Communicates well

Meets one-on-one with you quarterly or more, if needed

Rewards and recognizes your performance

To learn more about our company culture and community involvement, check us out at www.conexusinsurance.com

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