Twinkl Educational Publishing
Community Engagement Coordinator, USA
Twinkl Educational Publishing, Topeka, Kansas, United States
Community Engagement Coordinator, USA
at
Twinkl Educational Publishing
Location:
USA – 100% Remote / Home Working (Must permanently live in USA & hold right to work).
Contract:
12‑month contract – Self‑employed contractor. Responsible for own taxes.
Hours of work:
37.5 hours per week.
First things first! What is Twinkl? What is Twinkl's mission? Twinkl is here to "help those who teach." We’re proud to create educational resources that can be used at each step of a child’s learning journey. Our award‑winning resource collection, created by teachers for teachers, provides unlimited supplementary digital and printable teaching resources at unbeatable value. We have over a million editable resources, and new content is added every day. If you don’t see what you need, just ask – we make bespoke resources for our members as part of our world‑class customer service promise. We support educators and children around the world, and we’re committed to transforming lives through education. Whoever you are, whatever you teach, Twinkl is here for you.
The Role Truly our mission in motion – educators are the heart of everything we do. Our community work is critical in establishing Twinkl in the U.S. education market, strengthening brand love, and building an better Twinkl. Working closely with our Head of Community, you will manage our engagement strategy across programs, campaigns, and events. You’ll collaborate with colleagues across social, email, content, partnerships, and product teams to ensure community representation in everything we do. You’re eager to immerse yourself in the U.S. education world. You appreciate the role of educators and understand their needs, behaviours, and desires. You’re confident speaking before an audience and excited to represent Twinkl nationwide. This role’s primary focus is exercising our engagement strategies and acting as a catalyst between product and community, sourcing input from our community and relaying updates from our team. Supporting a small, agile team, you will develop and scale experiments to recognize and motivate our community, crafting impactful ways to reach new educators. You are innovative, critical, empathetic, independently driven, and detail‑oriented.
Key Responsibilities
Collaborate with the Head of Community to develop and refine engagement strategies for unique audiences.
Plan, organize, and execute high‑impact community initiatives.
Build relationships with key educators, influencers, and partners to create a network of Twinkl evangelists across the U.S.
Manage and grow the ambassador program, fostering a vibrant, supportive exchange of ideas.
Partner with the social team to maintain an active pulse across channels, celebrating and amplifying educators.
Curate, organize, and maintain a growing library of educator testimonials.
Host workshops to help educators learn about Twinkl and leverage library resources.
Collaborate with the Creative Team to create images, videos, and copy supporting community programs.
Manage ongoing and one‑off projects, coordinating logistics among stakeholders.
Coordinate logistics and attend conferences and events across the U.S.
Operate the Swag inventory, processing and shipping swag to members nationwide.
Track and analyze KPIs for sentiment, engagement, growth, and business impact.
What You’ll Bring
Deep understanding of U.S. educators, the education market, and emerging trends.
Awareness of online community dynamics and insight into what sparks connection.
A test‑and‑learn mindset: willingness to experiment, evaluate, and iterate.
Excellent customer‑service skills, proactively identifying and addressing needs.
Appreciation for community building, grounding decisions in data, feedback, and iteration.
Confidence speaking before audiences and responding to questions.
Enthusiasm for creating images, videos, and copy following brand guidelines.
Strong project‑management skills, coordinating multiple projects while focusing on details.
Innovative spirit, eagerness to identify and build upon high‑impact opportunities.
Flexibility, adaptability, and a fast pace, evolving with team priorities.
Benefits
Robust compensation and benefits package.
15 days paid time off annually plus 13 federal holidays.
Accrued paid sick leave.
401(k) employer match.
100% employer‑funded healthcare plan (Blue Cross Blue Shield) with additional spouse and dependent contributions.
Fully funded life insurance coverage.
Diversity, inclusion, and belonging initiatives through Employee Network Program (LGBTQ+, People of Colour, Disabilities, Women in Tech, Working Parents).
Continuous Professional Development: monthly reviews, Management Scheme, training, leadership coaching, career chats, and mentoring.
Collaboration across continents with a global team.
#J-18808-Ljbffr
at
Twinkl Educational Publishing
Location:
USA – 100% Remote / Home Working (Must permanently live in USA & hold right to work).
Contract:
12‑month contract – Self‑employed contractor. Responsible for own taxes.
Hours of work:
37.5 hours per week.
First things first! What is Twinkl? What is Twinkl's mission? Twinkl is here to "help those who teach." We’re proud to create educational resources that can be used at each step of a child’s learning journey. Our award‑winning resource collection, created by teachers for teachers, provides unlimited supplementary digital and printable teaching resources at unbeatable value. We have over a million editable resources, and new content is added every day. If you don’t see what you need, just ask – we make bespoke resources for our members as part of our world‑class customer service promise. We support educators and children around the world, and we’re committed to transforming lives through education. Whoever you are, whatever you teach, Twinkl is here for you.
The Role Truly our mission in motion – educators are the heart of everything we do. Our community work is critical in establishing Twinkl in the U.S. education market, strengthening brand love, and building an better Twinkl. Working closely with our Head of Community, you will manage our engagement strategy across programs, campaigns, and events. You’ll collaborate with colleagues across social, email, content, partnerships, and product teams to ensure community representation in everything we do. You’re eager to immerse yourself in the U.S. education world. You appreciate the role of educators and understand their needs, behaviours, and desires. You’re confident speaking before an audience and excited to represent Twinkl nationwide. This role’s primary focus is exercising our engagement strategies and acting as a catalyst between product and community, sourcing input from our community and relaying updates from our team. Supporting a small, agile team, you will develop and scale experiments to recognize and motivate our community, crafting impactful ways to reach new educators. You are innovative, critical, empathetic, independently driven, and detail‑oriented.
Key Responsibilities
Collaborate with the Head of Community to develop and refine engagement strategies for unique audiences.
Plan, organize, and execute high‑impact community initiatives.
Build relationships with key educators, influencers, and partners to create a network of Twinkl evangelists across the U.S.
Manage and grow the ambassador program, fostering a vibrant, supportive exchange of ideas.
Partner with the social team to maintain an active pulse across channels, celebrating and amplifying educators.
Curate, organize, and maintain a growing library of educator testimonials.
Host workshops to help educators learn about Twinkl and leverage library resources.
Collaborate with the Creative Team to create images, videos, and copy supporting community programs.
Manage ongoing and one‑off projects, coordinating logistics among stakeholders.
Coordinate logistics and attend conferences and events across the U.S.
Operate the Swag inventory, processing and shipping swag to members nationwide.
Track and analyze KPIs for sentiment, engagement, growth, and business impact.
What You’ll Bring
Deep understanding of U.S. educators, the education market, and emerging trends.
Awareness of online community dynamics and insight into what sparks connection.
A test‑and‑learn mindset: willingness to experiment, evaluate, and iterate.
Excellent customer‑service skills, proactively identifying and addressing needs.
Appreciation for community building, grounding decisions in data, feedback, and iteration.
Confidence speaking before audiences and responding to questions.
Enthusiasm for creating images, videos, and copy following brand guidelines.
Strong project‑management skills, coordinating multiple projects while focusing on details.
Innovative spirit, eagerness to identify and build upon high‑impact opportunities.
Flexibility, adaptability, and a fast pace, evolving with team priorities.
Benefits
Robust compensation and benefits package.
15 days paid time off annually plus 13 federal holidays.
Accrued paid sick leave.
401(k) employer match.
100% employer‑funded healthcare plan (Blue Cross Blue Shield) with additional spouse and dependent contributions.
Fully funded life insurance coverage.
Diversity, inclusion, and belonging initiatives through Employee Network Program (LGBTQ+, People of Colour, Disabilities, Women in Tech, Working Parents).
Continuous Professional Development: monthly reviews, Management Scheme, training, leadership coaching, career chats, and mentoring.
Collaboration across continents with a global team.
#J-18808-Ljbffr