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Carvana

Data Entry Specialist

Carvana, Old Hickory, Tennessee, United States, 37138

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Job Overview We are looking for individuals to ensure the smooth transition of vehicle ownership from Carvana to our customers! You will be responsible for the administrative aspects of registering our customers’ vehicles, including checking documents and completing registration processes. As an excellent problem solver and communicator, you contribute to a smooth car‑buying journey.

Join our team of Title and Registration Specialists to work in person at our market location.

Compensation

Starting Pay: $17.00 per hour

In 6-Months: Earn $1.00+ per hour

In 12-Months: Earn $2.00+ per hour (+12% annual increase)

In 24-Month: Earn $4.00+ per hour (+10% annual increase)

Benefits & Perks

Competitive, performance-based compensation plus 401(k) with Carvana match; opportunity for overtime during busy seasons; student loan repayment programs and employee stock purchase plan discount.

100% company-paid healthcare premiums plus dental and vision benefits; wellness program to support mental, physical and financial health; pet care savings program.

Generous paid time off (13 days first year, 20 days thereafter) + 9 company paid holidays including birthday.

Onsite kitchen with snacks & regular team lunches; discounts from over 700,000 retailers through Access Perks program.

Extensive internal growth & professional development opportunities including tuition reimbursement.

Training

1 week paid at the full‑time hourly rate. No time off during training.

Must demonstrate proficiency to graduate training.

Schedule Full‑time hourly position. Work hours may fluctuate based on business needs. Overtime may be required. Work shifts between 7:00 AM and 6:00 PM, Monday through Friday, may include holidays. Shift options include 5×8; other schedules are determined by business need.

About the Role

Process, finalize, and mail out customer registrations.

Review customer paperwork for accuracy.

Interact with state and county government licensing departments (in‑person and online drop‑off and pick‑up) and handle related paperwork.

Update customer records to keep the most up‑to‑date information available.

Interact with team members across various lines of the business.

Assist specialists and other employees with customer follow‑up.

Input, cross‑reference, and retrieve data from multiple internal and external databases.

Maintain detailed notes within a customer tracking system.

Other duties as assigned.

What We Require

1+ years of work experience in an administrative or data entry capacity.

High School Diploma, GED, or equivalent education required.

Ability to manage, organize, and reconcile multiple sources of information with accuracy.

Ability to handle multiple tasks and priorities effectively.

Professional written and verbal communication skills.

Tech‑savviness: Able to navigate multiple systems, learn new tools, and troubleshoot effectively.

Resiliency: Ability and willingness to learn new things; apply that learning to perform successfully.

Maintain composure and efficiently solve escalated situations with a solution‑oriented mindset.

Critical thinker and ability to make appropriate judgment calls.

Regular, consistent attendance in office (no remote work allowed).

Ability to obtain a notary based on state‑specific requirements (as needed).

Ability to read, write, speak, and understand English.

It Would Be Great If You Also Had

Bachelor’s degree.

Internships or volunteer experience.

Certification(s). We value investing in your personal and/or professional development.

Legal Stuff This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Hiring is contingent on verification of minimum qualifications. This role is not eligible for visa sponsorship.

We’ll make reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

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