Uber
About the Role
Account Manager - Large Enterprise, Digital First Account Manager at
Uber .
As a Digital First Account Manager you will act as the relationship orchestrator for our Large Virtual Restaurant and Ghost Kitchen Partners, ensuring their ongoing success and identifying revenue growth opportunities. This role is 70% focused on upselling and cross‑selling additional services and 30% on optimizing operational performance to ensure merchant success. The Account Manager is a trusted advisor who uses data and insights to craft strong narratives that highlight Uber's value proposition, impact, and growth. They engage stakeholders at all levels— including senior executives—while driving sales, upsell initiatives, and innovative strategies to expand these partnerships.
What You Will Do
Own and manage relationships with key restaurant brands, serving as their main point of contact and executing the strategy to achieve quarterly and annual growth goals.
Drive revenue growth by identifying upselling and cross‑selling opportunities, expanding product adoption and communicating the value of our newest products with a creative lens to differentiate our offering.
Analyze performance metrics to identify growth opportunities and present data‑driven recommendations to help partners optimize their performance.
Employ critical thinking and creative problem‑solving skills to navigate relationships and difficult partner conversations.
Build strong relationships with senior stakeholders (C‑level) and key decision‑makers both internally and externally.
Handle the big picture and the tiny details; organized, timely, and attentive to high‑level strategy while consistently adding value to existing partnerships.
Partner with cross‑functional teams; be the voice of the customer and navigate internal processes with partners from Product, Marketing, Operations, Legal, Finance, and others.
Basic Qualifications
Minimum 5 years of relevant experience in strategic sales or account management with Enterprise clients (preferably in a tech, SaaS, advertising, or retail media company).
Bachelor's degree in Economics, Finance, Business Administration, or a related field.
Excellent communication and interpersonal skills, with the ability to effectively collaborate with internal and external stakeholders.
Creative thinker with a passion for problem‑solving and driving innovation.
Proven ability to thrive in a fast‑paced, evolving environment, with a proactive and results‑driven mindset.
Track record of driving revenue growth and achieving targets.
Preferred Qualifications
Excellent listening, communication, and relationship‑building abilities; proven ability to manage high‑value relationships and influence stakeholders, securing buy‑in with executive‑level external partners.
Excellent negotiation, forecasting, and problem‑solving skills; experience selling into or partnering with large, complex enterprise brands.
Strong organizational skills and ability to prioritize ongoing processes and projects simultaneously.
Data‑driven decision mentality and sound business judgment through strong analytical thinking; ability to translate data into insights and consult on core business objectives.
Track record of building and executing strategic sales/marketing plans (quarterly & annual).
Ability to work cross‑functionally and manage multiple stakeholders.
Speed, resourcefulness, and a go‑getter mentality; comfortable working in a fast‑paced environment and navigating ambiguity.
Experience with CRM and analytics tools (e.g., Salesforce, Excel).
Salary & Benefits Base salary range for U.S. locations: USD $88,000 – $109,000 per year (location dependent). Eligible to participate in Uber’s bonus program and sales bonuses. Additional benefits available. More details can be found at Uber.com/careers/benefits.
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Uber .
As a Digital First Account Manager you will act as the relationship orchestrator for our Large Virtual Restaurant and Ghost Kitchen Partners, ensuring their ongoing success and identifying revenue growth opportunities. This role is 70% focused on upselling and cross‑selling additional services and 30% on optimizing operational performance to ensure merchant success. The Account Manager is a trusted advisor who uses data and insights to craft strong narratives that highlight Uber's value proposition, impact, and growth. They engage stakeholders at all levels— including senior executives—while driving sales, upsell initiatives, and innovative strategies to expand these partnerships.
What You Will Do
Own and manage relationships with key restaurant brands, serving as their main point of contact and executing the strategy to achieve quarterly and annual growth goals.
Drive revenue growth by identifying upselling and cross‑selling opportunities, expanding product adoption and communicating the value of our newest products with a creative lens to differentiate our offering.
Analyze performance metrics to identify growth opportunities and present data‑driven recommendations to help partners optimize their performance.
Employ critical thinking and creative problem‑solving skills to navigate relationships and difficult partner conversations.
Build strong relationships with senior stakeholders (C‑level) and key decision‑makers both internally and externally.
Handle the big picture and the tiny details; organized, timely, and attentive to high‑level strategy while consistently adding value to existing partnerships.
Partner with cross‑functional teams; be the voice of the customer and navigate internal processes with partners from Product, Marketing, Operations, Legal, Finance, and others.
Basic Qualifications
Minimum 5 years of relevant experience in strategic sales or account management with Enterprise clients (preferably in a tech, SaaS, advertising, or retail media company).
Bachelor's degree in Economics, Finance, Business Administration, or a related field.
Excellent communication and interpersonal skills, with the ability to effectively collaborate with internal and external stakeholders.
Creative thinker with a passion for problem‑solving and driving innovation.
Proven ability to thrive in a fast‑paced, evolving environment, with a proactive and results‑driven mindset.
Track record of driving revenue growth and achieving targets.
Preferred Qualifications
Excellent listening, communication, and relationship‑building abilities; proven ability to manage high‑value relationships and influence stakeholders, securing buy‑in with executive‑level external partners.
Excellent negotiation, forecasting, and problem‑solving skills; experience selling into or partnering with large, complex enterprise brands.
Strong organizational skills and ability to prioritize ongoing processes and projects simultaneously.
Data‑driven decision mentality and sound business judgment through strong analytical thinking; ability to translate data into insights and consult on core business objectives.
Track record of building and executing strategic sales/marketing plans (quarterly & annual).
Ability to work cross‑functionally and manage multiple stakeholders.
Speed, resourcefulness, and a go‑getter mentality; comfortable working in a fast‑paced environment and navigating ambiguity.
Experience with CRM and analytics tools (e.g., Salesforce, Excel).
Salary & Benefits Base salary range for U.S. locations: USD $88,000 – $109,000 per year (location dependent). Eligible to participate in Uber’s bonus program and sales bonuses. Additional benefits available. More details can be found at Uber.com/careers/benefits.
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