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Cognizant

Client Partner - Retail (Pacific Northwest)

Cognizant, Dallas, Texas, United States, 75215

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Overview Leading at Cognizant

This is a Leadership role at Cognizant. We believe how you lead is as important as what you deliver. Cognizant leaders at every level:

Drive our business strategy

and inspire teams around our future.

Live the leadership behaviors , leading themselves, others and the business.

Uphold our Values , role modeling them in every action and decision.

Nurture our people and culture , creating a workplace where all can thrive.

At Cognizant, leadership transcends titles and is embodied in actions and behaviors. We empower our leaders at every level to drive business strategy, inspire teams, uphold our values, and foster an inclusive culture.

About the role As a Client Partner - Retail (Pacific Northwest), you will play a pivotal role in driving accelerated growth targeting a 2x increase over the next 2 - 3 years for our retail portfolio in the Pacific Northwest region. You will be a key member of the Retail Commercial Team, working collaboratively with internal stakeholders, cross-functional teams, and clients to deliver strategic value and foster long-term partnerships.

Responsibilities

Act as the leader of the portfolio and key account

to drive new, renewal, and expanded business opportunities, revenue streams, profitable growth, and client satisfaction for all Cognizant solution portfolios

Regularly reviews portfolio and account performance metrics and client satisfaction

with Cognizant senior management, engagement, delivery, operations, and finance teams to optimize account performance

Manage portfolio and corresponding account P&L

to meet or exceed specified revenue and profitability targets

Stays current

with industry trends, market developments, and technology changes with potential to impact the client’s business

Acts as a

trusted adviser to clients, builds and leverages C-level

account networks, and maintains excellent client satisfaction on behalf of Cognizant

Formulates winning long-term account growth plans

through collaboration with multiple Cognizant stakeholders (service lines, innovation teams, partners, business teams)

Drives execution of Cognizant’s agenda

(i.e., digital / transformation / innovation) into the client’s business eco-system

Develops and leverage

strategic partnerships and alliances

to Cognizant’s advantage (e.g., Google, Salesforce, Microsoft, AWS)

Establishes high-level and tactical relationships

with all internal Cognizant stakeholders to ensure portfolio/account success (e.g., sales, operations, marketing, on-shore & off-shore delivery)

Consistently demonstrate the

Cognizant Way to Lead,

which means operating with

Personal Leadership

(building trust, collaboration, and inclusion),

Organizational Leadership

(driving vision and purpose, demonstrating a strategic and enterprise mindset, and creating and communicating a bold direction that inspires purpose), and

Business Leadership

(exemplifying client focus, managing ambiguity with accountability and results, and operating with financial acumen)

What you need to have to be considered

15-20 years of industry domain experience with at least 10+ years in account management and business development roles

Experience in managing large, multimillion-dollar client P&L, including reporting and metric assessment

5+ years of Retail in-domain experience with a broad network of contacts

Growing market presence and influence across various social media and marketing platforms

Strong track record of managing different selling contexts, ranging from sales, new sales, sales programs, and existing annuity business

Extensive experience in positioning and selling digital services / solutions

Embodiment of the

Cognizant Way to Lead : Leading Self, Leading Others, & Leading the Business

The embodiment of Cognizant’s Values of: Work as One, Dare to Innovate, Raise the Bar, Do The right Thing, & Own It

These will help you succeed

10 years of executive selling experience in an industry-relevant consulting firm or professional services account engagement role

Experience in managing large, extensive, global clients involving globally complex deals

In-depth understanding of the client business, technology, and services sales domains to be selling into

Experience in off-shore delivery models and in managing globally dispersed teams

Master’s degree in technology, MBA degree, or equivalent experience

Work model At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role’s business requirements, this is an onsite position requiring 5 days a week in a client office in Portland, OR.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

We\'re excited to meet people who share our mission and can make an impact in a variety of ways. Don\'t hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

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