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Higginbotham

Commercial Lines Client Service Manager

Higginbotham, Lafayette, Louisiana, United States, 70595

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Commercial Insurance Client Service Manager

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Commercial Insurance Client Service Manager

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Higginbotham . Position Summary

The Commercial Lines Client Service Manager is responsible for assisting producers and clients in maintaining insurance coverage for commercial lines, including processing and invoicing policies, endorsements, audits, and cancellations. Supervisory Responsibilities

None. Essential Tasks

Prepare endorsement requests to send to insurance carriers. Follow-up on receipt of endorsements to existing policies. Process endorsements, including invoicing and delivery to clients. Process audits, verifying rates, exposures, and prior premiums. Handle cancellations and billing issues. Communicate with staff and clients to gather information for policy changes. Adhere to agency procedures. Provide technical support to Marketing Executives and Producers as needed. Establish and maintain relationships with internal and external clients. Core Competencies

Ability to analyze and solve problems efficiently. Attention to detail. Strong communication skills. Timely task completion. Team collaboration. Client focus. Dependability. Creative thinking. Organizational skills. Adaptability. Experience and Education

Minimum 2 years of experience in property and casualty servicing preferred. Licensing and Credentials

Active Property and Casualty license required; assistance with licensure provided if needed. Systems

Proficient with Microsoft Office Suite. Applied Epic experience preferred; knowledge of similar AMS acceptable. Physical Requirements

Ability to lift 25 pounds. Visual and auditory acuity for reading documents and communication. Repetitive hand movements. Mobility for walking, bending, sitting, reaching, and stretching. Additional Details

Seniority level: Entry level. Employment type: Part-time. Job function: Business Development and Sales. Industry: Insurance.

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