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Allegiance Group

Senior Account Manager

Allegiance Group, Dallas, Texas, United States, 75215

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Senior Account Manager Department:

Account Management & Strategy

Employment Type:

Full Time

Location:

Remote or Hybrid, US

Description The Senior Account Manager will deliver exceptional client results by providing sound, innovative, strategic leadership to a portfolio of accounts through a rigorous discipline of account planning, strategy development, and project management. This role requires a blend of project management and fundraising acumen, with a focus on developing strategic thinking, analytical skills, and team leadership. The Senior Account Manager must possess a curiosity and willingness to learn and grow and the ability to present Allegiance Group + Pursuant (AGP) ideas, concepts, and points of view to clients.

Key Responsibilities Client Partnership

Develops communication plans and client budgets with support from the Associate Vice President or Account Director, as needed

Advances direct response practices in architected strategies

Responsible for managing and executing projects on time, on budget and with excellence

Balances the needs of the client with proven best practices to advance sound strategy and deliver strong results with support from the Associate Vice President or Account Director, as needed

Focuses on making AGP an indispensable partner

Presents AGP work through skillful written and verbal communication

Confidently presents ideas and data insights to the Client

Actively listens with the ability to identify client needs and respond accordingly

Actively works to fully understand our Client’s business

Strategy & Project Management

Facilitates strategic planning, internal communication, and ensures all cross-functional team members understand project parameters and scope of work

Manages Client communication plan and workflow throughout the agency from project initiation to project completion and billing

Keeps team members informed of project developments and addresses issues via regular status meetings and published status reports

Proactively identifies and formulates solutions to potential project challenges

Develops and organizes all project documentation including strategy documents, copy documents, and data request forms

Reviews copy and design creative, production worksheets, print setups, and test emails to ensure work product aligns with project strategy

Develops quality, innovative, and creative ideas with the support of the account team and the Associate Vice President or Account Director

Leads highly productive meetings internally and with the Client

Provides clear direction/constructive feedback to all departments

Fiscal Responsibility

Closely monitors budget estimate and billing

Meets with Finance monthly to reconcile project summaries and provides Client billing and closing direction

Partners with the Associate Vice President or Account Director to identify opportunities to expand existing budget and reallocate unused budget dollars to new priorities

Personal Leadership and Development

Embraces a culture of continuous learning

Comfortable with change and can adapt as needed

Fosters a climate of respect and collaboration

Consistently demonstrates integrity, common sense, and professional maturity

Seeks opportunities to test, learn, and grow to produce better results that drive expanded business with existing clients

Instils confidence by exhibiting command of project work

Actively works to develop professional skills by seeking out training and other development activities

Team Development

Sets clear timelines and expectations to help hold cross-functional teams accountable

Completes weekly agency resourcing to support prioritization of workload based across departments

Facilitates productive and efficient team meetings with internal stakeholders and client contacts

Ability to foster collaboration and accountability across team members to mitigate challenges and ensure project success

Serves as a team leader on key projects and celebrates team wins

Skills, Knowledge & Expertise Qualifications

Proven experience in account management

Strategic planning

Ability to manage competing priorities

Strong interpersonal skills including strong verbal and written communication

Collaborative, agile, proactive, and independent management of timelines and deliverables

Excellent judgment and problem-solving skills

Ability to apply fiscal responsibility

Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Allegiance Group + Pursuant we are striving to build a diverse, inclusive, and equitable workplace.

If you think this role sounds like you but your experience doesn’t align perfectly with every single qualification or skill in the description, please apply!

Benefits, Rewards & Perks We are friendly, smart, curious and passionate about what we do! Working here, you will also enjoy:

Competitive salaries + quarterly recognition program

Work-life balance + casual work environment

Excellent benefits including Health, Dental, and Vision plans, Disability and Company Paid Life Insurance!

Flexible PTO Policy + Paid Parental Leave

401k and company match

Oh, and don’t forget - You're working with clients who are making a positive difference in the world.

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