Mortgage Customer Experience Specialist I

A professional services firm is seeking a Customer Experience Specialist I to support consumer direct lending in a call center environment. Responsibilities include guiding consumers through the loan origination process, answering high-volume inquiries, and interacting with various departments for efficient resolution. The ideal candidate will possess strong communication skills, have call center experience, and may be bilingual in Spanish. Competitive pay ranges from $20 to $24 per hour, with benefits including health insurance and 401(k). #J-18808-Ljbffr